I have no idea what this monitor.exe is, but I cannot find it in the task manager to close it so I can install this program. Please help, my attempts to google solutions have failed.
Solved! Go to Solution.
Solved by 2khanke. Go to Solution.
Solved by philip.s. Go to Solution.
I used the instructions above and that stopped asking me about notifications. Then I clicked on install. After 20-30 minutes it would tell me the program failed to install. What is going on? I have Windows 10 is that the problem?
So I was having this problem too, except the message I got was mentionning manager.exe, not monitor.exe - so I did exactly what was instructed here, except I killed manager.exe instead and it worked. But now every time I start my PC I get a message about the Application manager not being available. So I killed it, do I need to unkill it ? Would that address the error message I get on startup ? What would be the command line for that ?
Unfortunetely this did not work taskkill /f /im monitor.exe the message reads: ERROR: The process "Monitor.exe" with PID 15784 could not be terminated. Reason: Access is denied. Running Windows 10 on Alienware R17. Can anyone help? Read several posts from this forum and research Google and Windows to no avail.
appears this ERROR: The process "Monitor.exe" with PID 3080 could not be terminated.
I did the full installation, everything checks out, go to activate product, the serial number is invalid! I Check your site, for the Entertainment Creation Suite Ultimate 2016, Product key sent to me in my Email, was : 793H1 but looking up, your site has it listed as 661H1? The pre-sent Product key that was sent was 900-XXXXXXXX and is not being accepted. Help please!
Below info:
See attachment!
Hi @Ironchoir
Please note that I have removed your screenshot and serial number in your post, as we suggest you not share your serial number in public.
The product key for Entertainment Creation Suite Ultimate 2016 is indeed 793H1, whereas 661H1 is the product key for 3ds Max Entertainment Creation Suite Standard 2016. Please refer to 2016: Product keys for Autodesk products. Which suite did you download from Education Community?
I recieved the wrong software, so I am uninstalling it, I found the right one in the education area! Boy, do I feel like a joke! Thank you Lynn!
Today I took off from work to install this! I started around 11:00 am and here it is now around 3:30pm. Nothing! Tried all the help files, virtual agents, etc,..... Nothing! Downloaded the right software and still having the same problem! Will not activate and still tells me the Producy key is invalid! I am thinking this software is timestamped! Sent in another request for support. Virtual Agent may be of help to some but for me it was a exhausting, problematic waiste of time! needs more data and solutions to answer problems not based on binary replies, or yes and no!
Hi @Ironchoir,
Sorry you are still having trouble. Are you typing in the product key? Which product key are you using? Would you mind providing a screenshot?
0-1-2 autodesk
Product: Entertainment Creation Suite Ultimate 2016
License Type: Education Standalone
Access Type: Singleuser
Authorized Usage: Install on up to 2 personal devices*
Product Key: 793H1
Serial Number: xxx-xxxxxxxx
Term: 3year
term
Licensee: Robert Salido
The info sent to me!
Edit: Removed serial number. Please do not post serial numbers, as this is a public forum.
Hi @Ironchoir,
So, if you navigate to your Autodesk Account, you will notice that there are no 2016 products listed. Why is this important? This symbolizes that for whatever reason the license request did not go through in your account and means we need to regenerate the license. This fortunately is pretty easy to do. To do this you will just need to navigate back to the education community and act like you are downloading the program again. I would recommend just trying to generate the 3ds Max license first, but there is no harm in doing both. If you just downloaded 3ds Max you will need to use the 3ds Max 2016 product key 128H1. If you are using the 3ds Max ECS then it is 661H1, which differs from the plain ECS product key 793H1.
after reading your email, decided to go simple and download 3dsmax 2016
only.
Welcome back, Robert Salido
3dsmax 2016
Windows 10 64bit
English
Serial number:
900-XXXXXXXX
Product key:
128H1
Files size:
7.54 GB
Authorized usage:
Install on up to 2 personal devices
An email containing the license information above has been sent to you.
You are receiving an Educational license.
See more Installation restrictions apply.See more
On redownloading had issues with back burner, should I uninstall set
programs and redo this with fresh steps?
Hi @Ironchoir
I have removed your serial number in the post and please do not share it in public.
What were the issue you had with back burner? Some details would be helpful.
Back burner did not load! I recieved a Error 1721 Windows Installer Package did not install correctly. A program required for Backburner did not/ or could not install completely, so BACKBURNER could not run. 2 attachments are with this. Screenshot of download or package manager and the log file to it. Did run 3dsmax around 6:30 a.m. and runs great. So I guess I will download Mudbox and whatever else I may need. Thank You for your help. Sorry This was such a pain in the ****-process. Probably something with windows 10, hehehehehehe.