I've done a good amount of searching, but no one seems to have the same problem as I.
I installed using "install now", and everything installed perfectly. However, once I run the application, I see this-
It says "Initializing 3ds Max..." at the bottom left, and a blank window in front called "Autodesk licensing".
When I right click->close the program on my task bar, this pops up->
If I click activate, this happens->
I tried uninstalling and deleting all folders, and reinstalled using the "Browser download" option. Everything installed perfectly once again. This time, before the program was opened, I was prompted for my serial number and product key. I entered them and they were both accepted. Then I was taken to the first picture I posted. Now whenever I try to start up 3ds Max, the same thing happens.
I'm using Windows 8, and installing 3ds Max 2013. Both 64-bit. I run the program as administrator.
Any help would be greatly appreciated!
Thanks for the help!
This suggests that IE 9 is the culprit. Seeing that IE 10 is default on windows 8, I have uninstalled it. However, upon trying to install IE 8, I am told that it is not supported on windows 8.
Any other tips?
I just completed each suggestion except for # 3, which I'm not entirely sure how to do.
My active X and script controls are all enabled on my IE 10 settings.
One interesting thing I found- I copied the URL of the blank licensing window that pops up. I put it into google chrome (the main browser I use), and everything plays normally. The only think is that the google chrome window doesn't get me anywhere because when it is done saying "verifying", nothing happens.
Is there a way to get the licensing window to open on google chrome by default, rather than IE? I think it would work if that were possible.
EDIT: Since I verified my product key via google chrome, I was able to receive an activation code in my email. It says I have to open 3ds Max to enter it, but that blank box is still there. Is there another way to activate the product without having to deal with all of this?
My plan of action is to attempt to install and activate 3ds max 2013 on my windows 7 laptop. Then I will attempt to transfer the license.
This might end up being a waste of time because the LTU probably uses the same scripting as the activation wizard. Ugh. Autodesk should really look at their Windows 8 compatability.
Can you actually please repeat step 3 (appears that this might need to be done twice for Windows 8 users) and let us know if that resolves the issue?
3. Manually register the Jscript.dll and VBscript.dll files
If the previous steps do not work, you may need to manually register the Jscript.dll and Vbscript.dll files.
Access a broad range of knowledge to help get the most out of your products and services.
Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.
Upgrading to a 2015 product? Make sure to check these out 1st!