Installation & Licensing

Installation & Licensing

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New Member
sohail
Posts: 1
Registered: ‎09-20-2011
Message 1 of 2 (290 Views)

3ds Max Does not Load

290 Views, 1 Replies
09-21-2011 08:08 PM

3ds Max and AutoCad 2012 were working great until sometime last week when they both stopped working. I tried uninstalling and reinstalling 3dsMax as well as AutoCad, but that didn't work. 

 

I uploaded the error codes.

 

Any help please?

 

 

Product Support
Antonio_Barroca
Posts: 139
Registered: ‎11-17-2002
Message 2 of 2 (266 Views)

Re: 3ds Max Does not Load

09-28-2011 07:53 AM in reply to: sohail

Hi,
for the symptoms described, this is probably a license file corruption.
To solve the problem you need to delete the license file adskflex_00691b00_tsf.data which will force you to re-authorize the products again.
The license file location depends of the OS.
Windows XP > C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_00691b00_tsf.data
or
Windows Vista/Seven > C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data

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Antonio Barroca
Product Support Specialist
Autodesk, Inc.
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