Installation & Licensing

Installation & Licensing

New Member
Posts: 2
Registered: ‎03-31-2012
Message 1 of 2 (297 Views)

3ds Max Design INstallation Failure. Errors, 1603 and 1619. help

297 Views, 1 Replies
11-02-2012 05:19 PM

Hello i seem to runnung into problems when it trys to install directx... any ideas?

Product Support
Posts: 248
Registered: ‎03-25-2010
Message 2 of 2 (269 Views)

Re: 3ds Max Design INstallation Failure. Errors, 1603 and 1619. help

11-04-2012 09:49 PM in reply to: shaemmerling

Hi shaemmerling,


1603 could be due to a host of possible cause but it may be good to start with the folloiwng.


1. Please ensure that you have full permissions to your machine and to the location where the deployment exists while you are installing from the deployment

2. Ensure that the installing user has Local Administrative group membership and that no restrictions are imposed to required users account.

Note: Local Administrative privileges are required for installation.


Other points to note:

- Do not relocate the My Documents folder off of the Local System and do not use Roaming Profiles.
- Ensure simple and short pathname used on source and target machine.
- Avoid bad CD\DVD Drive or Drivers. Try copying the contents of the CD\DVD to a single folder on the HDD and re-try the setup.
- Try to insatll DirectX manually from the DVD or downloaded content (eg. <Media>\3rdParty\DirectX\DXSETUP.exe)


Please let me know if that works.

Thank you.

Aaron Hai
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