Installation & Licensing

Installation & Licensing

Reply
New Member
ashwindeliahk
Posts: 1
Registered: ‎10-12-2011
Message 1 of 7 (8,618 Views)

3ds Max application has stopped working

8618 Views, 6 Replies
10-12-2011 03:35 PM

Hello, last night I downloaded the student version of Autodesk 3ds Max 2012. After the program installed, I tried to open it.

 

1. A message popped up saying "3ds Max application has stopped working"

 

2. Then it goes on to shows two options, Debug and Close program.

 

I installed the Windows 32-Bit version. My computer also meets the system requirements (I think). I disabled User Access Control, and I disabled Data Execution Prevention for it. I have Windows Vista.

 

My specs:

 

Processor: Intel(R) Core(TM)2 Duo

CP P8600 @ 2.40GHz

Memory (RAM): 4.00GB

System Type: 32-bit Operating System

 

 

Product Support
VinodBalasubramanian
Posts: 670
Registered: ‎09-30-2007
Message 2 of 7 (8,600 Views)

Re: 3ds Max application has stopped working

10-12-2011 11:21 PM in reply to: ashwindeliahk

This looks like a profile corruption issue. Can you create a new user account and check whether you could able to run your 3ds Max on it.

 

 


______________________________________________________________

If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!





Vinod Balasubramanian
New Member
ring5888
Posts: 1
Registered: ‎06-17-2012
Message 3 of 7 (7,714 Views)

Re: 3ds Max application has stopped working

06-17-2012 12:06 AM in reply to: ashwindeliahk

hey guys i found the solution, here is what you do, go to
C:Users/******/Appdata/Local/autodesk--- (make show you unhide your folders so that you can view the appdata and other folder that are hidden)
and then delete autodesk, then start 3ds max 2012 or what ever version you use

New Member
anshadabdu
Posts: 1
Registered: ‎10-14-2012
Message 4 of 7 (7,265 Views)

Re: 3ds Max application has stopped working

10-14-2012 09:36 PM in reply to: ring5888

Thank Macchu...........thank u very much

New Member
tapash
Posts: 1
Registered: ‎11-25-2012
Message 5 of 7 (5,521 Views)

Re: 3ds Max application has stopped working

05-20-2013 02:57 AM in reply to: ashwindeliahk

I have tested your solution but after deletion autodesk 3ds max 2013 is not runing.

Please Help ...

New Member
tmvlem314
Posts: 1
Registered: ‎06-19-2014
Message 6 of 7 (1,675 Views)

Re: 3ds Max application has stopped working

06-19-2014 05:22 PM in reply to: ring5888
thank... very much
New Member
Thuy.Ng
Posts: 1
Registered: ‎07-07-2014
Message 7 of 7 (1,477 Views)

Re: 3ds Max application has stopped working

07-07-2014 02:36 AM in reply to: ring5888

Thank u so much:smileywink:

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Do you have 60 seconds to spare? The Autodesk Community Team is revamping our site ranking system and we want your feedback! Please click here to launch the 5 question survey. As always your input is greatly appreciated.