It looks like this is a pretty common issure when installing autodesk software, but this error has plagued me for a while now, and I can't seem to get 3DS Max to install. I get a similar error every time; always a 1603 or a 1619. Any help getting my software installed would be amazing! I'll link my error log as well.
I wish the installation log was more specific on its failure. Can you see if you can find the larger one in your %TEMP% folder for just the Max install? Zip and attach it here if possible. This one might be harder to narrow down.
Hmm... I can't seem to narrow it down with that log either.
Can you try installing as another user with local admin rights?
Hi @garroh1,
Could you take a look at these directions on how to log in using local admin rights? Please let us know how it goes. Thank you!
Hi @r.gautam , welcome to the Autodesk Community!
Please, post your installation log here. That will help us identify and troubleshoot the issue.
Thank you,
hi i am pushkar soni [ INDIA ]
and i am trying to instal autodesk 3ds max 2013 on my windows 8.1 computer
i have already installed 3ds max 2015 on my computer when i have windows 8 .
but when i upgraded to windows 8.1 . i uninstalled 3ds max 2015.
since then i only disabled some services on my computer .now when i try to install 2013 version
i get the error "overlapped i/o operation is in progress" during installation .and when i check the log file i found written = "3ds Max 2015 Failed Installation aborted, Result=1603"
i have tried every thing i can found on internet. and tried all your reply on my computer but can't install it .
all my friends has this software and i also want to learn it but can't due to error in installation..........PLEASE! PLEASE!PLEASE! HELP ME ...
ANY HELP IS GREATLY APPRECIATED!!!!!
I AM ATTATCHING THE LOG FILE ............
===========WAITING FOR LIFE SAVING REPLY========
Halp.
I, too am in the 1603 1619 installation split for 3DSMax 2015. What is odd about it is that I have no prexisting Autodesk products installed on my computer, which is an Alienware 17 laptop and more than capable of running it (which is exactly why I bought it). I'm unable to do classwork at home. I've tried deleting every trace of previous installations before retrying, of course with the install page still up, to no avail.
I'll attach my Install Log.
-Alyssa
Welcome to the community @Shoganza.
Looking at your install log, it appears that the failure is occurring here: Install Autodesk® Material Library 2015 - Medium Resolution Library Failed Download Failed, Installation aborted, Result=1603
As this is a download failure please try using an alternative download method, specifically Browser Download, which can be found in the Autodesk Virtual Agent.
Let me know if that works!
My problem is similar. BUt it isnt the download.
Th installation is not getting access to ProgramData/Autodesk/Synergy
I also get GetLastError:5
I notice insode Synergy is a 3DS Max 2012 .syncfg file even though I have uninstalled 3DS 2012.
Please see attached:
Hello all!
If you are still experiencing installation issues please try re-downloading your software following these troubleshooting steps:
Please let us know if you need further assistance or please "Accept as a Solution" if this post resolves your issue so that others with this same question can more easily find an answer. Thanks!
Hey there i have a question for the Autodesk Team/Community i did a factory reset on my dell inspiron 3521laptop because the HDD was full and i went to re-install 3DS Max 2015 and it failed and i installed Microsoft Silver light and Microsoft Direct X latest Version and java and Microsoft C++ and it worked in the past before i reset it and i will add my installation Log for you to read and i could Use Assistance if Possible to fix this issue i need this for 3D and Animation. Thanks
Sincerely,
Riley Fynes