I badly need help. I'm trying to install and load 3ds Max 2014 on a windows 7 pc. The software installs but then when I try to open the application I get an error message saying that it can't open because "a software problem has caused the programme to close". When I look in the windows event viewer I see the following error:
Event ID: 1026
Source: .NET Runtime
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
I do not know what to do to try and fix it. I have tried uninstalling the application and unistalling .net using the .net clean up tool (suggested in another forum post) and then reinstalling everything, but that doesn't work. I have tried using different versions of .net in combination (e.g. 4.5, 4.0 and / or 3.5.1). But I get the same error everytime.
Can anyone help? The application is crucial to my work and without it my computer is pretty much redundant!
It's possible that you could be experiencing the 2014 activation crash on first-time launch.
You might try this hotfix and see if it helps:
Thank you for you reply Travis,
Your fix certaily sounds like it is in the right direction for after typing the command instructed by the hotfix (wmic bios get serialnumber), the laptop, which is a brandnew workstation, flips through the run command and wont display the serial.
After having gone through the steps in the hotfix Max will still not open. Is there anything else you can suggest?
My main client has switched to using 2014 and I need to upgrade too!
Still getting the same error?
You might try launching as Administrator...
The only other typical crash is generally caused by a problematic video driver.
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