Installation & Licensing

Installation & Licensing

Reply
New Member
collinc2
Posts: 2
Registered: ‎06-27-2013
Message 1 of 3 (1,395 Views)

3ds Max 2013 won't run due to "Unknown system exception" error

1395 Views, 2 Replies
06-27-2013 11:51 AM

When 3ds Max 2013 launches the 1st time,

the MassFX Toolbar is displayed,

followed by "MAXScript Callback script Exception" window,

followed by "Unknown system exception" window,

followed by: "Application will now close" window. 

 

Sequential Screen shots attached in an Excel Spreadsheet.

 

My system is an Intel Core duo Wolfdale Processor 2.93GHz+ 4GB Ram+ Windows XP Pro Service pack 3

 

I have been running 3ds Max 2010 32 bit quite well for 2 years.

 

 

New Member
totalgeek13
Posts: 1
Registered: ‎01-07-2012
Message 2 of 3 (1,344 Views)

Re: 3ds Max 2013 won't run due to "Unknown system exception" error

07-09-2013 04:24 PM in reply to: collinc2

Same issue here, tried reinstalling, no avail. Any ideas/solutions?

New Member
collinc2
Posts: 2
Registered: ‎06-27-2013
Message 3 of 3 (1,330 Views)

Re: 3ds Max 2013 won't run due to "Unknown system exception" error

07-10-2013 02:08 PM in reply to: collinc2

The solution was: re-read the System Requirements.  I had to install a graphics card. 2010 worked great from my MSI motherboard.  It so happens that I had a graphics card that works with 3ds Max 2013 32bit WinXP Pro.  I had previously removed it because it caused to my system to reboot randomly (even with a 550W Power Supply). So I guess I have to buy a replacement graphics card now.   I will try to select one from the Autodesk recommendations listed at:

 

http://usa.autodesk.com/adsk/servlet/syscert?siteID=123112&id=18844534&results=1&stype=graphic&produ...

 

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.