This is what im getting when trying to install 2013....also getting it when trying to Uninstall 2012
log file
"2013/1/16:08:21:14 Note NOTE-PC === Setup started on NOTE-PC by Note ===
2013/1/16:08:21:14 Note NOTE-PC Launch
2013/1/16:08:21:18 Note NOTE-PC === Setup ended ===
2013/1/16:08:21:15 Note NOTE-PC === Setup started on NOTE-PC by Note ===
2013/1/16:08:21:15 Note NOTE-PC Launch
2013/1/16:08:21:19 Note NOTE-PC PageOpen LaunchDialog
2013/1/16:08:21:47 Note NOTE-PC PageOpen LicenseDialog
2013/1/16:08:21:50 Note NOTE-PC PageOpen ProductInfoDialog
2013/1/16:08:22:44 Note NOTE-PC PageOpen ProductSelectionDialog2
2013/1/16:08:23:25 Note NOTE-PC PageOpen FullProgressDialog
2013/1/16:08:23:25 Note NOTE-PC Installing DirectX® Runtime: C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\3rdParty\DirectX\DXSETUP.exe /silent
2013/1/16:08:25:12 Note NOTE-PC Install DirectX® Runtime Succeeded
2013/1/16:08:25:12 Note NOTE-PC Installing Autodesk Material Library 2013: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/1/16:08:25:36 Note NOTE-PC Install Autodesk Material Library 2013 Succeeded
2013/1/16:08:25:36 Note NOTE-PC Installing Autodesk Material Library 2013 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/1/16:08:26:23 Note NOTE-PC Install Autodesk Material Library 2013 - Base Image Library Succeeded
2013/1/16:08:26:23 Note NOTE-PC Installing Autodesk Material Library 2013 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/1/16:08:27:24 Note NOTE-PC Install Autodesk Material Library 2013 - Medium Resolution Library Succeeded
2013/1/16:08:27:25 Note NOTE-PC Installing Autodesk® 3ds Max 2013: TRANSFORMS="C:\Users\Note\AppData\Local\Temp\_AI8522.tmp\x64\max\3dsMax2013-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/1/16:08:29:31 Note NOTE-PC Install Autodesk® 3ds Max 2013 Failed Installation aborted, Result=1603
2013/1/16:08:29:37 Note NOTE-PC Rollback Autodesk Material Library 2013 - Medium Resolution Library Succeeded
2013/1/16:08:29:45 Note NOTE-PC Rollback Autodesk Material Library 2013 - Base Image Library Succeeded
2013/1/16:08:30:20 Note NOTE-PC Rollback Autodesk Material Library 2013 Succeeded
2013/1/16:08:30:20 Note NOTE-PC Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
Im on windows 7 64bit
Seems like a permissions issue. This is usually caused by the following:
1. You don't have local admin Rights. Verify this in the Control Panel.
2. UAC is enabled. Disabled User Access Control and reboot. It is all kinds of problematic.
3. You have some sort of Anti-virus protection software that locks down the Program Files folder, etc.
Once you have eliminated all these, try again.
My account is the only user on this computer and it's set to administrator...also disabled firewall, unplugged cable, and lowered the User Access Control down to nothing, and disabled avast antivirus. Same error occurs...I can't seem to uninstall, repair, or reinstall 3ds max 2012 either.
I would check your folder security settings for the ProgramData folder then. Clearly it is a permissions issue caused by policy, virus, or some other unknown reason.