Installation & Licensing

Installation & Licensing

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New Member
althor1170
Posts: 1
Registered: ‎07-21-2011
Message 1 of 9 (5,775 Views)

3DS Max 2012 Student Version won't start

5775 Views, 8 Replies
07-21-2011 09:10 PM

I downloaded and installed the student version of 3ds Max 2012.  Everything went smooth until I started it after the install.  It directed me to activate it, which I did (and got the registration number), but it would never start the program.  It initializes, the locks up at  "loading plugins:  ...\stdplugs\HSDS.dlm"   Always at the same plugin.  Do I need this plugin?  Can I just delete it?  Is this something left over from the previous version?

 

I'm running Windows 7 64-bit if it matters...

 

Any help would be greatly appreciated!

 

Dan

Product Support
hashim.mundol
Posts: 1,459
Registered: ‎05-21-2010
Message 2 of 9 (5,765 Views)

Re: 3DS Max 2012 Student Version won't start

07-22-2011 12:48 AM in reply to: althor1170

Please try to run the program in the diagnostics mode as described here

 

http://usa.autodesk.com/getdoc/id=TS1054234

 

If it fails

 

login as a new windows user and try to run.

 

 

 

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

New Member
musicfreakcam
Posts: 1
Registered: ‎11-14-2011
Message 3 of 9 (5,167 Views)

Re: 3DS Max 2012 Student Version won't start

11-14-2011 07:48 PM in reply to: hashim.mundol

I've done their directions in Diagnostics mode and I tried in a new Windows user, but it still won't open.

 

It starts, but once it gets to Starting 3ds Max.. It won't open.

 

I don't know if this helps but my Teacher and some classmates said it takes probably all night for it to install, but mine only took about an hour.

 

(I've downloaded the regular version and 3ds Max Design.)

Product Support
hashim.mundol
Posts: 1,459
Registered: ‎05-21-2010
Message 4 of 9 (5,147 Views)

Re: 3DS Max 2012 Student Version won't start

11-16-2011 02:09 AM in reply to: musicfreakcam

Download could be longer, 

 

Installation should be faster.

 

Do you have some log files to share (from %temp% folder)

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

New Member
introgression
Posts: 1
Registered: ‎02-04-2012
Message 5 of 9 (4,678 Views)

Re: 3DS Max 2012 Student Version won't start

02-04-2012 08:57 PM in reply to: hashim.mundol

I recently installed 2012 and have run into the same issue. Can you please point me in the right direction to solving this matter.

 

Thanks!

New Member
jacobburkholder31
Posts: 1
Registered: ‎05-08-2012
Message 6 of 9 (3,722 Views)

Re: 3DS Max 2012 Student Version won't start

05-08-2012 03:24 PM in reply to: althor1170

I had a problem and after hours of sorting through code relocated the file and changed the extensions .dlm to .dll and it worked with ease. if .dll doesn't work the try.dlu you 

New Member
sandi.christian
Posts: 1
Registered: ‎10-12-2011
Message 7 of 9 (3,202 Views)

Re: 3DS Max 2012 Student Version won't start

09-08-2012 08:26 PM in reply to: jacobburkholder31

I was having the same problem and I did what was suggested and changed the extension to .dll and IT WORKED! Thank you soooo much. Now I can get my homework done!!

 

P.S. - I ran the find file in the 3dsmax program file and it found it easily.

3ds Max Design 2012 running Windows 7 Professional

New Member
gentlestev
Posts: 2
Registered: ‎06-10-2013
Message 8 of 9 (1,784 Views)

Re: 3DS Max 2012 Student Version won't start

06-10-2013 04:58 AM in reply to: althor1170
Help me friends. I bought 3dsmax design 2012. When i start it. It loads all the plugins perfectly but keeps still at 'starting 3dsmax......' without bringing up the user interface and no error even when i left it for almost 10hours i wont come up. Hlp me plzzzzzzzzzzz. Here or email stevenonyeje@gmail.com
New Member
firoz554
Posts: 1
Registered: ‎08-19-2014
Message 9 of 9 (72 Views)

Re: 3DS Max 2012 Student Version won't start

08-19-2014 12:35 PM in reply to: sandi.christian

What do you mean by this:

"changed the extension to .dll"

 

I have the same problem but no solution found...the 3ds Max starts and ask me for some CIP i accepted then it initialized some files and then "Starting 3ds max..." after this there is a gray box on the screen and nothing happens for hours...

 

See this pic if you can...

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