Installation & Licensing

Installation & Licensing

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Member
Comanderblack
Posts: 5
Registered: ‎05-16-2011
Message 1 of 8 (3,694 Views)

3DS Max 2012 fails to install

3694 Views, 7 Replies
05-16-2011 01:16 AM

Hi. I try to install this program a lot of times and always fails. I tried first normally, and then in Safe Mode and I always get errors. I don't know what to do now...

 

In the log file i have deleted some installations with the same error.

*Expert Elite*
TravisNave
Posts: 10,734
Registered: ‎01-14-2005
Message 2 of 8 (3,678 Views)

Re: 3DS Max 2012 fails to install

05-16-2011 07:55 AM in reply to: Comanderblack

You'll need to attach the bigger installation log in your %temp% location.  It will have more information that can help locate the problem.

Member
Comanderblack
Posts: 5
Registered: ‎05-16-2011
Message 3 of 8 (3,675 Views)

Re: 3DS Max 2012 fails to install

05-16-2011 08:10 AM in reply to: TravisNave

Can you tell me the name of this .log files? I have a lot of them...

 

Edit: I think i have found it.

 

Note: My OS Language is spanish

Member
Comanderblack
Posts: 5
Registered: ‎05-16-2011
Message 4 of 8 (3,585 Views)

Re: 3DS Max 2012 fails to install

05-28-2011 05:06 AM in reply to: Comanderblack

Nobody can help me? I don't know what to do...

Member
emi_100
Posts: 3
Registered: ‎05-29-2011
Message 5 of 8 (3,563 Views)

Re: 3DS Max 2012 fails to install

05-29-2011 08:41 AM in reply to: Comanderblack

I think all problems are becouse of a deficient framework 4.

When i install it, all problems appeared. (i have to use a framework cleanup tool to delete it)

I donwload the full installer from the Microsoft site, but it's the same.

Framework 4 is the problem.



Member
Comanderblack
Posts: 5
Registered: ‎05-16-2011
Message 6 of 8 (3,557 Views)

Re: 3DS Max 2012 fails to install

05-29-2011 01:32 PM in reply to: emi_100

Hi and thanks for reply.

I have unistalled all frameWork, but when I try to install, the 3DS Max Installer install FrameWork 4. And it fail again...

Member
emi_100
Posts: 3
Registered: ‎05-29-2011
Message 7 of 8 (3,554 Views)

Re: 3DS Max 2012 fails to install

05-29-2011 01:37 PM in reply to: Comanderblack

I know, same thing happen with all the Autodesk Suite 2012 that use Framework 4.0.

My friend have Revit 2012, and the same problem.

But is not a problem of the Autodesk program, is a bug on the Framework 4.0.

I download it from Microsoft site, and it have the same problem... stil waiting for the hotfix...

 

Member
Comanderblack
Posts: 5
Registered: ‎05-16-2011
Message 8 of 8 (3,400 Views)

Re: 3DS Max 2012 fails to install

06-24-2011 09:19 AM in reply to: emi_100

I have found a "solution" (I have installed it and it works). I have seen that it is a security problem. The installer can't write (i don't know) in the windows folders. To solve it I have Unhide and give right to everybody to "?:\Users\User Name\AppData". Doing this I can install

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