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3DS Max 2012 crash on first startup.

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Message 1 of 3
GlaciusTS
409 Views, 2 Replies

3DS Max 2012 crash on first startup.

I just now installed 3DS Max 2012 Student Edition. All attempts to get it to work have failed. Every time I start up, it crashes at the exact same time, as it's loading a plugin called HSDS.dlm.

Need help with this. 

2 REPLIES 2
Message 2 of 3
dembkod
in reply to: GlaciusTS

GlaciusTS

 

Hello. Generic error so far. Do the basics:

 

1.)  Uninstall and reinstall.

2.)  Update your graphics card drivers

3.)  Download a new copy of the file

4.)  Turn off Antivirus

5.)  Look in the Windows event viewer for failures and search google for the failures, it may point to another program

 

I also found a similar post:

 

http://forums.autodesk.com/t5/installation-licensing/please-help-i-cant-open-my-3ds-max-design-2012/...

 

Thank you for taking part in our community!



David Dembkoski
Message 3 of 3
GlaciusTS
in reply to: dembkod

Using the method in the post you mentioned above, I tried renaming the file I found in STDplug. Didn't work. So I tried moving it to Plugin conf (The destination it's apparently supposed to be in?), and now it starts up.

Not sure if this is going to bite me in the **** later, but if the issue could be looked into to find out if this is the ideal solution, I would greatly appreciate it.

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