3DS MAX 2011 - Blank (no radio buttons) activation window

[PR01]

Hello.

I've been having a "variant" of a very common problem relating activation in 3DS MAX 2011. When I click activate I get a blank window... a tottaly empty, gray, with no radio buttons, window, like this:

I've tried everything... editing windows registry, reseting Internet explorer security settings to defaults, registering jscript.dll and vbscript.dll, activationg through a new admin/user account... I've done it all. I'm desperate.

What am I missing?

I have Windows Vista 32, Comodo firewall, Avast antivirus. Intel i-7 920, 3GB Ram, 2xNvidia 285 GTX (sli), Asus 27" monitor.

... Help!...

PR

[hashim.mundol]

please try in diagnostics mode.

what is the IE version ?

[PR01]

Thank you for the reply.

My Internet version: 8 (8.0.6001.19019). What do you mean with "try in diagnostiscs mode"?

PR

[hashim.mundol]

please try to uninstall IE 8 for the activation. it should work with IE7

diagnostics mode explained here

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=13404186&linkID=9240617

[PR01]

Well... it didn't work.

I unnistalled IE8, activated the ActiveX controls, re-registered the dlls and... nothing. Still the same gray empty window.

PR

[hashim.mundol]

Sorry about it not working.

I assume you have the same results in diagnostics mode as true windows admin user.

i found another work around for this in past, please try

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=5582168&linkID=9241177

[PR01]

Nope. I have 96 dpi set.

I was wondering... I use Firefox (default), not IE. Does it have anything to do with it?

[hashim.mundol]

Yes, Please try IE as default.

[PR01 · Accepted solution]

#$%&! I found it! I just remembered to deactivate firewall and antivirus (I was almost certain i had tried that already). It was the firewall... it was blocking the **** thing!

Well, one thing led to the other... thanx!

PR

[hashim.mundol]

thanks for sharing the solution. so comodo firewall can cause issue : could you specify the version please..

[PR01 · Accepted solution]

Comodo Firewall Free vs.4.1.150349.920.

🙂

PR

[hashim.mundol]

thank you. Running in diagnostics mode should have taken care of the firewall.. anyways, glad it got fixed..

[david.bullard1]

Gday mate I'm no techie but this worked for me. Create a new user and give them administration rights download or open the program in this user but when windows asks you install windows updates decline cause as far as i can tell it see's the activation page as a random number do dad and will block it.

should just follow normal steps from there and after you can delete user.

hope it helps

peace