I have big problem to activate my 3ds Max 2009 and no one can help me and im affraid that it will ends when i buy new license. It began when my HDD stops reacting (completly dead) so i bought new SSD and of course new OS was installed (same as on the old HDD - Win7 64bit). I tried to activate 3dsmax using old request code with activation code, generate new one but nothing helped. I tried activate 3ds max dozen times. Now i have error 10 Activation Limit Reached. I regret that i did not hear nothing about Portable License Utility before my HDD dead. Soon i want to change my whole PC to new one (except SSD) and when someone will help me activate 3ds max now i will export license using Portable License Utility to avoid same problem in the future. What should i do now? I dont want waste present license and money just because my HDD died and i forgot/do not know about PLU and export option.
You can use the online method to activate your license here:
http://usa.autodesk.com/adsk/servlet/pc/item?id=18424632&siteID=123112
Or you can can call Autodesk Product Registration and Authorization:
http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778
1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)
Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595
You will need to provide your serial number and the request code.
I just received reply using online method, and its strange because request code are different and still cant activate 3dsmax. I called 3 times and every time "support" told me to send email with problem description or use online method. I do not now what to do now, forum can't help me, online method send different request code, and phone support ignore my problem.
Hi jofosey,
Please send me your serial number and request code via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message).
Also, please send me the name of the company or person that this product is registered to.
I'll have a look at this for you.