Installation & Licensing

Installation & Licensing

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Member
pokeitwithastick
Posts: 4
Registered: ‎02-06-2013
Message 1 of 5 (604 Views)

3ds installation failure, error 1603

604 Views, 4 Replies
02-06-2013 06:14 PM

Student version, on a Win7 x64 system.

 

Log follows, emphasis mine:

 

2013/2/6:20:37:51 W STABERINDE === Setup started on STABERINDE by W ===
2013/2/6:20:37:51 W STABERINDE Launch
2013/2/6:20:37:53 W STABERINDE PageOpen LaunchDialog
2013/2/6:20:37:55 W STABERINDE PageOpen LicenseDialog
2013/2/6:20:38:00 W STABERINDE PageOpen ProductInfoDialog
2013/2/6:20:38:27 W STABERINDE PageOpen ProductSelectionDialog2
2013/2/6:20:39:17 W STABERINDE PageOpen FullProgressDialog
2013/2/6:20:39:17 W STABERINDE Installing DirectX® Runtime: C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\3rdParty\DirectX\DXSETUP.exe /silent
2013/2/6:20:40:33 W STABERINDE Install DirectX® Runtime Succeeded
2013/2/6:20:40:33 W STABERINDE Installing Autodesk Material Library 2013: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/2/6:20:40:46 W STABERINDE Install Autodesk Material Library 2013 Succeeded
2013/2/6:20:40:46 W STABERINDE Installing Autodesk Material Library 2013 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/2/6:20:40:57 W STABERINDE Install Autodesk Material Library 2013 - Base Image Library Succeeded
2013/2/6:20:40:57 W STABERINDE Installing Autodesk Material Library 2013 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/2/6:20:41:46 W STABERINDE Install Autodesk Material Library 2013 - Medium Resolution Library Succeeded
2013/2/6:20:41:47 W STABERINDE Installing Autodesk® 3ds Max 2013: TRANSFORMS="C:\Users\W\AppData\Local\Temp\_AI6D73.tmp\x64\max\3dsMax2013-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/2/6:20:42:01 W STABERINDE Install Autodesk® 3ds Max 2013 Failed Installation aborted, Result=1603
2013/2/6:20:42:16 W STABERINDE Rollback Autodesk Material Library 2013 - Medium Resolution Library Succeeded
2013/2/6:20:42:30 W STABERINDE Rollback Autodesk Material Library 2013 - Base Image Library Succeeded
2013/2/6:20:42:53 W STABERINDE Rollback Autodesk Material Library 2013 Succeeded
2013/2/6:20:42:53 W STABERINDE Rollback DirectX® Runtime Failed Failure is ignored, Result=1619

Member
pokeitwithastick
Posts: 4
Registered: ‎02-06-2013
Message 2 of 5 (569 Views)

Re: 3ds installation failure, error 1603

02-09-2013 04:57 PM in reply to: pokeitwithastick

Neglected to mention that this is on the 2013 version.

 

Anyone? Hello?

Member
pokeitwithastick
Posts: 4
Registered: ‎02-06-2013
Message 3 of 5 (535 Views)

Re: 3ds installation failure, error 1603

02-13-2013 04:42 PM in reply to: pokeitwithastick

Kind of need this for a class. Help would be appreciated. Anyone?

Community Manager
philip.s
Posts: 2,656
Registered: ‎09-27-2011
Message 4 of 5 (531 Views)

Re: 3ds installation failure, error 1603

02-13-2013 04:55 PM in reply to: pokeitwithastick

Hello Willis,

 

As you have a generic 1603 without a root cause for failure, there could be quite a few potential causes, many of which are listed in these numerous forum threads

 

Can you try installing the application under a different user account with local admin rights, UAC off, and anti-virus disabled and let us know if it resolves the issue?



Philip Schmelzer
Member
pokeitwithastick
Posts: 4
Registered: ‎02-06-2013
Message 5 of 5 (521 Views)

Re: 3ds installation failure, error 1603

02-13-2013 07:43 PM in reply to: philip.s

I've tried the alternate admin account with UAC and antivirus off, run-as-admin technique before, and just now tried it again. The log returns the same results.

 

2013/2/13:21:32:15 Alt STABERINDE === Setup started on STABERINDE by Alt ===
2013/2/13:21:32:15 Alt STABERINDE Launch
2013/2/13:21:32:22 Alt STABERINDE === Setup ended ===

2013/2/13:21:32:17 Alt STABERINDE === Setup started on STABERINDE by Alt ===
2013/2/13:21:32:17 Alt STABERINDE Launch
2013/2/13:21:32:22 Alt STABERINDE PageOpen LaunchDialog
2013/2/13:21:32:36 Alt STABERINDE PageOpen LicenseDialog
2013/2/13:21:32:38 Alt STABERINDE PageOpen ProductInfoDialog
2013/2/13:21:33:11 Alt STABERINDE PageOpen ProductSelectionDialog2
2013/2/13:21:33:38 Alt STABERINDE PageOpen FullProgressDialog
2013/2/13:21:33:38 Alt STABERINDE Installing Microsoft Visual C++ 2005 Redistributable (x86): C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Alt\AppData\Local\Temp\vcredist_x86_2005.log"" "
2013/2/13:21:33:45 Alt STABERINDE Install Microsoft Visual C++ 2005 Redistributable (x86) Succeeded
2013/2/13:21:33:45 Alt STABERINDE Installing DirectX® Runtime: C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\3rdParty\DirectX\DXSETUP.exe /silent
2013/2/13:21:35:28 Alt STABERINDE Install DirectX® Runtime Succeeded
2013/2/13:21:35:28 Alt STABERINDE Installing Autodesk Material Library 2013: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/2/13:21:35:40 Alt STABERINDE Install Autodesk Material Library 2013 Succeeded
2013/2/13:21:35:40 Alt STABERINDE Installing Autodesk Material Library 2013 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/2/13:21:35:59 Alt STABERINDE Install Autodesk Material Library 2013 - Base Image Library Succeeded
2013/2/13:21:35:59 Alt STABERINDE Installing Autodesk Material Library 2013 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/2/13:21:36:41 Alt STABERINDE Install Autodesk Material Library 2013 - Medium Resolution Library Succeeded
2013/2/13:21:36:42 Alt STABERINDE Installing Autodesk® 3ds Max 2013: TRANSFORMS="C:\Users\Alt\AppData\Local\Temp\_AI37A2.tmp\x64\max\3dsMax2013-standalone.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2013\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2013/2/13:21:36:58 Alt STABERINDE Install Autodesk® 3ds Max 2013 Failed Installation aborted, Result=1603
2013/2/13:21:37:08 Alt STABERINDE Rollback Autodesk Material Library 2013 - Medium Resolution Library Succeeded
2013/2/13:21:37:21 Alt STABERINDE Rollback Autodesk Material Library 2013 - Base Image Library Succeeded
2013/2/13:21:37:41 Alt STABERINDE Rollback Autodesk Material Library 2013 Succeeded
2013/2/13:21:37:41 Alt STABERINDE Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2013/2/13:21:37:41 Alt STABERINDE Rollback Microsoft Visual C++ 2005 Redistributable (x86) Failed Installation aborted, Result=1619

 

A lot of the search results seem to involve problems with installing prerequisites such as C++ but this does not appear to be that.

I have not tried any registry alterations like some of those threads are recommending just yet.

EDIT: It seems some of those entail prerequisite problems too

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