Installation & Licensing

Installation & Licensing

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Member
vibrant03
Posts: 3
Registered: ‎09-07-2012
Message 1 of 8 (1,763 Views)

3d Max Student - Error popup titled (Invalid File) on startup

1763 Views, 7 Replies
09-07-2012 06:46 AM

I was able to install my student version of 3d max 2013 and activate the key the day before yesterday without incident and was able to open the software.

 

I went to open it yesterday, once I click the desktop icon, the software would load the plug-ins but when it was time to start, I got an error popup titled "Invalid File" and it referenced a file c:user\appdata\local\...... in the message.

 

Also when I looked at the error report details, it stated: unhandled exceptions

 

I uninstalled and re-installed and this did not work.

I download the most recent update 5 and this did not work.

 

Any suggestions would be greatly appreciated. 

 

Thank you

Member
vibrant03
Posts: 3
Registered: ‎09-07-2012
Message 2 of 8 (1,745 Views)

3d max 2013 download but will not start

09-09-2012 04:41 PM in reply to: vibrant03

Had no problem installing the program. When I try to start it, I get popup "invalid file". Worked the first day but has not worked since. tried reinstalling and updating driver but not luck.

Member
vibrant03
Posts: 3
Registered: ‎09-07-2012
Message 3 of 8 (1,743 Views)

Error when starting 3d max 2013 64 bit

09-09-2012 06:50 PM in reply to: vibrant03

errorCapture.PNG

 

 

This is the error I get when starting 3d max. Tried uninstalling and reinstalling and even updating driver. Nothings seems to work. Need Help!

*Expert Elite*
TravisNave
Posts: 10,752
Registered: ‎01-14-2005
Message 4 of 8 (1,731 Views)

Re: 3d Max Student - Error popup titled (Invalid File) on startup

09-10-2012 08:56 AM in reply to: vibrant03

Sounds like an invalid file in your TEMP folder.  Might clean out the %TEMP% location of all files.  If that doesn't work, consider a system restore back to the day it did work.

New Member
mmr185
Posts: 1
Registered: ‎02-19-2013
Message 5 of 8 (1,520 Views)

Re: 3d Max Student - Error popup titled (Invalid File) on startup

02-19-2013 09:56 PM in reply to: vibrant03

hey

 

I am getting this same error message. max was working fine and all of a sudden i go to save a file, and my computer blue screens for some reason! Not really sure why but it happenes from time to time as its been a while since i reformatted this machine. Turn the computer back on and goto load up max to make sure my project was saved and before i can even get to the UI i get that message. 

 

Iv tries the repair utility, ive tried uninstalling and reinstalling a few different ways and still nothing has worked. I have max 12 on my computer so its not such a big deal (for whatever reason it is still working) but the problem is that i have files that are max 13 and they have not been downsaved. If anyone knows the solution to this problem please let me know. I am graduating in 4 weeks and my demo reel is due soon. 

New Member
troyhome
Posts: 2
Registered: ‎09-08-2011
Message 6 of 8 (1,312 Views)

Re: Error when starting 3d max 2013 64 bit

06-11-2013 08:45 AM in reply to: vibrant03
I get the same thing!
*Expert Elite*
TravisNave
Posts: 10,752
Registered: ‎01-14-2005
Message 7 of 8 (1,310 Views)

Re: Error when starting 3d max 2013 64 bit

06-11-2013 08:51 AM in reply to: troyhome

Go install the latest service pack and a certified video card driver. 

New Member
5115294763
Posts: 1
Registered: ‎06-04-2014
Message 8 of 8 (539 Views)

Re: Error when starting 3d max 2013 64 bit

06-04-2014 04:56 AM in reply to: TravisNave

Hi,

 

I have the same problem

 

I have deleted all temp files and installed the latest service pack but still no joy.

 

Any ideas?

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