I have a license of 3Ds MAX 2012 for 20 seats. I was activating, and I faced a problem with the internet that keeps giving me a time out error, so, I was retrying again and after pc number 11, error: 11 was showing up
"Reactivation Limit Reached
You have exceeded the number of times you can receive an activation code to reactivate your product on this computer.
If you are experiencing a technical problem that requires you to reactivate your product, please contact your support provider."
is it possible that I lost the license for the rest of pcs?
thanks in advance.
German Jordanian University.
Hi rasha115 and welcome to the Autodesk community!
Can you please send me your serial number via private message (click on my screenname camilo.lemos and then on Send Private message). We will process this activation manually for you!
I am one of those facing the problem that entitles this topic.
I'm getting this message trying via internet.
Trying via typing the request code, the software crashes.
I've tried getting rid of the folders on appdata and ProgramData, Using a diffrent ethernet network adapter on my computer, all of it with no effect.
could you guys give me some help on this matter ?
Note: I am sending the print screen of the error message as well.
Please refrain from posting sensitive info / I just deleted you image as it contained your serial number.
With that being said, I also just sent you an activation code via email. Can you confirm receipt? For future reference, you can always contact our License Assistance Team for direct support!
I am having the same problem! Help! I am a student and I cant get my projects done becasue this ERROR:11 is telling me i have an expired liscense and and my reactivation limit has been reached.
Welcome to the Autodesk Community, Brenna!
For licensing assistance, please contact our Registration and Activation department through our Contact Us page. Please select your issue, topic, and then "I still need help" to pull up the associated chat options. If you have any further questions please respond to this post. Thank you!
Please help me. I am also the one who is facing that problem entitled in this topic.
I have get this message : 'You have exceeded the number of times that you can receive an activation code to reactivate your product on this computer.'
I do not know what i should do to make it run. Please help me.