Installation & Licensing

Installation & Licensing

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btoole
Posts: 2
Registered: ‎04-27-2011
Message 1 of 2 (68 Views)

3 Days for Previous Versions Licence

68 Views, 1 Replies
03-14-2014 07:28 AM

I have purchased another seat of Civil 3D. The licence is for 2014 and I want to download 2013. I went through the process and requsted the previous version. To my astonishment, it may take up to 3 days to recieve my activation code. Wow. Really? Sorry to be a whiner, but good grief. Can you just call someone for help or is this the only place to do that. Or is this just the way it is?

 

Alumni
t_gaisf
Posts: 74
Registered: ‎10-03-2013
Message 2 of 2 (57 Views)

Re: 3 Days for Previous Versions Licence

03-14-2014 07:35 AM in reply to: btoole

Hallo,

 

Please send me a PM (click on t_gaisf profile name and then Send this User a Private Message) with your Serial Number, contract number or the case number and confirm the registered company name. I will try to give you a reply to your request asap.



Franz Gaisbauer

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