I have purchased another seat of Civil 3D. The licence is for 2014 and I want to download 2013. I went through the process and requsted the previous version. To my astonishment, it may take up to 3 days to recieve my activation code. Wow. Really? Sorry to be a whiner, but good grief. Can you just call someone for help or is this the only place to do that. Or is this just the way it is?
Please send me a PM (click on t_gaisf profile name and then Send this User a Private Message) with your Serial Number, contract number or the case number and confirm the registered company name. I will try to give you a reply to your request asap.
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