Installation & Licensing

Installation & Licensing

Reply
New Member
btoole
Posts: 2
Registered: ‎04-27-2011
Message 1 of 2 (69 Views)

3 Days for Previous Versions Licence

69 Views, 1 Replies
03-14-2014 07:28 AM

I have purchased another seat of Civil 3D. The licence is for 2014 and I want to download 2013. I went through the process and requsted the previous version. To my astonishment, it may take up to 3 days to recieve my activation code. Wow. Really? Sorry to be a whiner, but good grief. Can you just call someone for help or is this the only place to do that. Or is this just the way it is?

 

Alumni
t_gaisf
Posts: 74
Registered: ‎10-03-2013
Message 2 of 2 (58 Views)

Re: 3 Days for Previous Versions Licence

03-14-2014 07:35 AM in reply to: btoole

Hallo,

 

Please send me a PM (click on t_gaisf profile name and then Send this User a Private Message) with your Serial Number, contract number or the case number and confirm the registered company name. I will try to give you a reply to your request asap.



Franz Gaisbauer

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Do you have 60 seconds to spare? The Autodesk Community Team is revamping our site ranking system and we want your feedback! Please click here to launch the 5 question survey. As always your input is greatly appreciated.