I'm intalling 2013 products from a network deployment. We have 4 offices, 50 Civil 3D & 5 Building Design suites.
With Civil 3D, most installed with no problem. However I have some that the install whould never finish. They ran for several hours. I turned off silet mode on the deployment so I could see if there were any error messages that popped up. Nothing, just won't finish.
On the Building Design Suite, I had problems on the first one, went back and created separate deployments for everying and it installed then. Problem solved. Computer 2, Revit installed & then Architecture ran for hours. I didn't try anymore.
Here are two log files from two seperate Civil 3D installs I had problems with.
Having some attachment problems.... well I guess not. It said they were still too big after I zipped but they seem to be there.
Hello. There have been some issues with ACAD installs on machines that already have Service Packs installed. If the machine already has a 2013 ACAD vertical installed and there is a SP installed with it, it may halt an installation. I would check a machine for this as a conflict. I would also check to see if Antivirus may be locking the process, or UAC control possibly, from running properly. Sometimes these can cause blockage. IN any case, it is where I would start.
Also, if the machine has conflicting Microsoft C++ redistributables, it could cause an issue. We have seen some incompatibilities. If you uninstall the existing C++, the installer should replace them with the ones it is expecting.
Thank you for taking part in our community!
Product Support Specialist
Autodesk Product Support
Access a broad range of knowledge to help get the most out of your products and services.
Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.
Upgrading to a 2015 product? Make sure to check these out 1st!