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a2ksupport
Posts: 20
Registered: ‎05-24-2006
Message 1 of 4 (2,990 Views)
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[15419] - Can't Remove Revit 2014 from Windows 8

2990 Views, 3 Replies
06-23-2013 08:40 PM

I have a client that has installed Revit from the Building Design Suite Premium 2014.  The installation didn't go well and subsequently uninstalled it.  Now it does not appear in the Programs and Features list and he can't install it again as the installer says it is already installed.  On Windows 7 this was an easy fix with the Microsoft Fixit tool, however that no longer works for Windows 8.  Apparently it has been built into the OS.  I can find other tools from Fixit in Windows 8 but not the one for cleaning out the installs.  Is there anyway to do this without the need to third party applications such as Revo or CCleaner?

 

Regards,

 

Kent Watson

[#15419]

_____________________________
A2K Technologies Support Team
www.a2ktechnologies.com.au

Kent,

 

I just tried the Microsoft Fix it tool on Windows 8 to uninstall Revit 2014, worked fine.

http://support.microsoft.com/mats/Program_Install_and_Uninstall

 

Thanks,

Danny

Employee
DannyHubbard
Posts: 277
Registered: ‎05-17-2007
Message 2 of 4 (2,979 Views)

Re: [15419] - Can't Remove Revit 2014 from Windows 8

06-24-2013 04:50 AM in reply to: a2ksupport

Kent,

 

I just tried the Microsoft Fix it tool on Windows 8 to uninstall Revit 2014, worked fine.

http://support.microsoft.com/mats/Program_Install_and_Uninstall

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
*Expert Elite*
TravisNave
Posts: 10,283
Registered: ‎01-14-2005
Message 3 of 4 (2,967 Views)

Re: [15419] - Can't Remove Revit 2014 from Windows 8

06-24-2013 08:40 AM in reply to: a2ksupport

Agreed, the fix it tool should work on Win8.


For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

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Contributor
a2ksupport
Posts: 20
Registered: ‎05-24-2006
Message 4 of 4 (2,953 Views)

Re: [15419] - Can't Remove Revit 2014 from Windows 8

06-24-2013 09:25 PM in reply to: DannyHubbard

Yes that works. Don't try and go to the site below on Windows 8 though as it redirects you to another site

http://support.microsoft.com/fixit/

 

Thanks for your help

_____________________________
A2K Technologies Support Team
www.a2ktechnologies.com.au

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