URGENT NEED HELP--- MAYA 2015 NOT LAUNCHING

[kate.tingchunlin]

WIN 7 Professional; 64 bit; AMD m6000.

I tried reinstall, repair etc but still, Maya 2015 is not opening. 
It simple hangs on a blank output window with a freezed start up Maya window saying "Maya loading." on the bottom left.

Anyone? Please, it's super urgent!

[BenBisares]

Was Maya always like this or did this start happening only recently?

Just to make sure that we're on the same page:

• What GPU do you have?
• Did you install the latest Service Pack? (http://knowledge.autodesk.com/support/maya/downloads/caas/downloads/content/autodesk-maya-2015-servi...)
• What kind of license do you have?

At the moment I suggest resetting your prefs (http://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Reset-Maya...)

Keep me updated.

[kate.tingchunlin]

This is my first time trying to install Maya on this system. Used to work on m6800 two years ago. 
I have tried both solutions provided, yet it stays the same.(as below)

[BenBisares]

Hmmm...at that point in the Maya startup process it's trying to initialize the GPU. So guess would be that there's some kind of driver issue going on. From your screenshots I noticed that your GPU driver is pretty old. We haven't certifed your GPU specifically but I did find one that was close (http://usa.autodesk.com/adsk/servlet/syscert/card?siteID=123112&catID=18254205&id=18844534&product=1...).

Now that's not for your GPU so I suggest finding the one that is close to that or even tring the GPU in that link. These days the drivers are unified so it should work with your M6000.

[kate.tingchunlin]

I've installed it, but Maya still can't be opened. 

[kate.tingchunlin]

I don't know if there's any helps. I am so behind work and didn't expect this would happen to Maya. I've heard good reputation about the help line, but the situation has been like this for weeks....