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quicktimeShim.exe broken after installing 2015

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Anonymous
1597 Views, 1 Reply

quicktimeShim.exe broken after installing 2015

Hey there.  I'm facing a problem with quicktimeShim.exe after installing Maya 2015 on the workstations at our studio.  About 1 in 3 machines come up with this error and I haven't been able to track down the cause of it.

 

After doing an install of Maya 2015, I get an error when trying to launch Maya 2014.  The error says:

 

1c30: quicktimeShim.exe - System Error

The program can't start because MSVCP71.dll is missing from your computer.  Try reinstalling the program to fix this problem.

 

I have looked and the file it is complaining about is actually there, and I've tried re-registerring it but that doesn't work.

 

I understand that re-installing Maya 2014 might fix this problem, but I'm looking at several hundred machines that will need Maya 2015 installed.  I'd highly prefer to find a simple solution to this in lieu of re-installing Maya 2014 on every machine.  Does anybody have any recommendations?

 

(quicktime features are necessary for most of our users)

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Anonymous
in reply to: Anonymous

reinstall quicktime installer

for me solved

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