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Maya 2015 Student Edition Installation problems

5 REPLIES 5
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Message 1 of 6
Anonymous
731 Views, 5 Replies

Maya 2015 Student Edition Installation problems

Hello, When i try to install maya it runs the installer but then quickly stops. when checking the data log, this is the last line of text:

Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Download Failed, Installation aborted, Result=1603

 

My firewall is off and i have no anti virus. I ran the installer as admin. Im running windows 7. If anyone knows whats going on pleas help. Thank you.

5 REPLIES 5
Message 2 of 6
Anonymous
in reply to: Anonymous

I'm having the same issues as well-

 

Here is a crash log--

 

2014/8/24:12:09:49    -------------   PageOpen    LicenseDialog        
2014/8/24:12:09:57    -------------    PageOpen    ProductInfoDialog        
2014/8/24:12:09:57    -------------    PageOpen    ProductSelectionDialog2        
2014/8/24:12:10:23    -------------    PageOpen    FullProgressDialog        
2014/8/24:12:10:24    -------------    Download    Skipped    VCREDIST2012X86    http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/VCREDIST201...


2014/8/24:12:10:24    -------------    Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart


2014/8/24:12:10:43    -------------    Install    Microsoft Visual C++ 2012 Redistributable (x86)    Succeeded    
2014/8/24:12:10:45    -------------    Download    Skipped    VCREDIST2012X64    http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/VCREDIST201...
2014/8/24:12:10:45    -------------    Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/8/24:12:11:40       -------------    Install    Microsoft Visual C++ 2012 Redistributable (x64)    Succeeded    
2014/8/24:12:11:40        -------------    Download    Skipped    DIRECTX    http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/{B8DFAAF4-0BCF-49DB-8F35-3B4ACD35CFA8}/DIRECTX.tar...
2014/8/24:12:11:40    -------------    Installing DirectX® Runtime: "C:\Autodesk\WI\Autodesk Maya 2015\3rdParty\DirectX\DXSETUP.exe" /silent
2014/8/24:12:13:01    -------------    Install    DirectX® Runtime    Succeeded    
2014/8/24:12:13:02    -------------    Download Error    Connection has expired. Please reconnect to site.    MAYA    http://trial2.autodesk.com/SWDLDNET4/2015/MAYA/WI/Autodesk_Maya_2015_wi_en-US_Setup.exe
2014/8/24:12:13:02    -------------    Install    Autodesk® Maya® 2015    Failed    Download Failed, Installation aborted, Result=1603
2014/8/24:12:13:03    -------------    Rollback    DirectX® Runtime    Failed    Failure is ignored, Result=1619
2014/8/24:12:13:04    -------------    Rollback    Microsoft Visual C++ 2012 Redistributable (x64)    Failed    Installation aborted, Result=1619
2014/8/24:12:13:05    -------------    Rollback    Microsoft Visual C++ 2012 Redistributable (x86)    Failed    Installation aborted, Result=1619

Message 3 of 6
Anonymous
in reply to: Anonymous

I have same issue too, after click on install, it rapidly stop and abort download. I tried 2014 version and there was no problem so it may be a issue with maya 2015.

Message 4 of 6
jessica.t
in reply to: Anonymous

Hello all!

 

1600 errors can sometimes be tricky, but we have this great Autodesk Solution that helps! Although this solution is for error 1603, it also applies to other 1600 errors as they tend to behave the same way.

 

Please let us know if you need any further assistance. Thanks!



Jessica Thrasher
Message 5 of 6
Anonymous
in reply to: jessica.t

Hello thanks for the effort but I had already seen that page and tried all of those solution back before i ever posted here, a week ago. Is there anything else i can do?

If anyone has had this problem and been able to fix it id really appreaciate help here.

Message 6 of 6
jessica.t
in reply to: Anonymous

Hi @Anonymous,

 

Sorry for the late reply. Were you able to resolve the issue? If not, have you tried an uninstall and reinstall? Are you current with your Maya 2015 service packs? Have you tried installing with your UAC disabled as well as your antivirus / firewall software?  Apologies for all of the troubles!



Jessica Thrasher

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