Maya 2014 then Maya 2015 fail on start

[sergio_compean]

Hi all, I had been running Maya 2014 Desktop Subscription on Windows 7 just fine since I had signed up.  However recently I started getting the following dialogs on start.  I should note that I uninstalled Maya 2014 and then installed Maya 2015 with the same outcome.  The screenshots say Maya 2015 but the same dialogs displayed for Maya 2014.  

After clicking the Quit button i get the following dialog.

I've done the following to remediate but all resulted in the same error dialogs shown above:

1. Installed SP5
2. Changed installed directory to C:\Autodesk
3. Cleaned up app data files (local, roaming, programdata) 
4. Shut down wireless and restarted
5. Started Maya as administrator
6. Reinstalled Maya by right-clicking and running as administrator

What am I missing here?  Any clues would be greatly appreciated.

Have a great day.

[joane.bonghanoy · Accepted solution]

Hi @sergio_compean, 

For the error on the first screenshot, please refer to this link for the troubleshooting steps. For the "License was not obtained" error, please make sure you have installed the latest Service Packs. 

Let us know if you're still having errors or submit a Technical Support case in Sub Center. 

[sergio_compean]

Thank you very much Joane!  The SP installation resolved the problem.  I should note that I did the SP5 installation via the Application Manager.