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Maya 2014 Student version won't install

3 REPLIES 3
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Message 1 of 4
donovamr
772 Views, 3 Replies

Maya 2014 Student version won't install

Everytime I try to install maya on my computer with a student license for maya 2014 I keep getting an error in the install which stops the installation and says the install failed. Those erros are: hideFileExtension Error "An unexpected error has occurred during execution of the main script"..... ZipImportError: can't find module 'foundation'.  This stops my installation fully and won't let me get maya on my computer. Please help

 

3 REPLIES 3
Message 2 of 4
lynn_zhang
in reply to: donovamr

Hi @donovamr Welcome to Autodesk Community!

 

Sorry that you're having trouble with the installation. Please disable your firewall and anti-virus programs, and download Maya again from our Virtual Agent (click on Download Links, choose product and version). Hope this helps!





Lynn Zhang
Community Manager


Message 3 of 4
Guiviro
in reply to: lynn_zhang

Hi

 

I´m having same problem, using OSX Yosemite, no firewall, no antivirus, i had installed maya 2015, i uninstalled and when i tried to install maya 2014 same error appears...   

 

I uninstalled mannualy 2015 version, removed step by step using autodesk official tutorials, but the problem persist...

 

Could you please provide us another solution?...

Because i really need the program and i don´t want to format and reinstall OSX.

 

Regards.

Message 4 of 4
jeffrey.sin
in reply to: Guiviro

Hi @Guiviro,

 

Can you click here to check out the solution posted in a similar post? Let us know if the solution there works out for you as well.

 

Thanks,

 



Jeffrey Sin

Autodesk Customer Support

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