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Cannot get Maya (Student) to install!

3 REPLIES 3
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Message 1 of 4
dancoy2000
307 Views, 3 Replies

Cannot get Maya (Student) to install!

Here is a link to the log file generated after the failed installation...

 

https://onedrive.live.com/redir?resid=B621788AD2015EC6%2122608

 

 

3 REPLIES 3
Message 2 of 4
jessica.t
in reply to: dancoy2000

Hello and welcome to the Autodesk Community!

 

According to your installation log file this is our error:

 

Failed Installation aborted, Result=1603

 

Please see this Autodesk Solution on how to resolve install error 1603. If the problem persists please reply with further details including your computer specifications.


Thank you!



Jessica Thrasher
Message 3 of 4
dancoy2000
in reply to: jessica.t

That did not work!

 

Message 4 of 4
jessica.t
in reply to: jessica.t

Hi @dancoy2000,

 

Sorry for the late reply! If you're still experiencing installation issues, please uninstall any residual files and then please try re-downloading your software following these steps:

 

  • In the preferences or options area of your preferred browser, remove pop-up blockers and allow access to all *autodesk.com sites.
  • In the preferences or options area of your preferred browser, delete cookies, temporary internet files, and history.
  • Turn off your personal firewall or VPN, if you use one.
  • Disable UAC
  • Close and reopen your preferred browser.
  • Re-download from the Virtual Agent

Please let me know it goes! Thanks!



Jessica Thrasher

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