Can't download Maya 2015 Student Version

[Anonymous]

This appear everytime I launch the set up...

Thank you

[camilo.lemos · Accepted solution]

Hi @Anonymous and welcome to the Autodesk Community!

Please, disable your firewall and anti-virus programs and download the software from our Virtual Agent linked here (click on Download Links, choose product and version).

Please accept as solution if my post fully resolves your issue, or reply with additional details if the problem persists.

[Anonymous]

And now....Installation failing...

and Here is my Installation log file

2014/8/27:23:58:49 Shin SHIN === Setup started on SHIN by Shin ===
2014/8/27:23:58:49 Shin SHIN Path_Length: 143
2014/8/27:23:58:49 Shin SHIN Current Directory D:\Installers\Autodesk_Maya_2015_R1_dlm
2014/8/27:23:58:49 Shin SHIN Launch
2014/8/27:23:58:49 Shin SHIN CommandLine
2014/8/27:23:58:49 Shin SHIN Path_Length: 143
2014/8/27:23:58:49 Shin SHIN Current Directory C:\Users\Shin\AppData\Local\Temp\_AI9D6C.tmp
2014/8/27:23:59:11 Shin SHIN === Setup ended ===

2014/8/27:23:59:09 Shin SHIN === Setup started on SHIN by Shin ===
2014/8/27:23:59:09 Shin SHIN Path_Length: 143
2014/8/27:23:59:09 Shin SHIN Current Directory C:\Users\Shin\AppData\Local\Temp\_AI9D6C.tmp
2014/8/27:23:59:09 Shin SHIN Launch
2014/8/27:23:59:11 Shin SHIN PageOpen LaunchDialog
2014/8/27:23:59:31 Shin SHIN PageOpen LicenseDialog
2014/8/27:23:59:35 Shin SHIN PageOpen ProductInfoDialog
2014/8/28:00:00:11 Shin SHIN PageOpen ProductSelectionDialog2
2014/8/28:00:00:14 Shin SHIN PageOpen FullProgressDialog
2014/8/28:00:00:14 Shin SHIN Installing Microsoft Visual C++ 2012 Redistributable (x86): "D:\Installers\Autodesk_Maya_2015_R1_dlm\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/8/28:00:00:15 Shin SHIN Install Microsoft Visual C++ 2012 Redistributable (x86) Failed Installation aborted, Result=-2147024546

Thank you

[Anonymous]

I'm getting the same error! Any resolve for this???

[f0-l0]

I have the same problem right now and I don't know what to do 😕

[jessica.t]

Hello all!

Please reply to my post with copies of your installation log files so that we can further troubleshoot. Thanks!

[Anonymous]

Hello! I’ve been trying to install Maya 2015 and I've been getting the failed to install message as well, so here are my installation log files. The first one is for Maya 2015 and the second is mental ray renderer for maya 2015. 

[camilo.lemos]

Hi @Anonymous and welcome to the Autodesk Community!

Please, try the steps mentioned on this solution. 

Please accept as solution if my post fully resolves your issue, or reply with additional details if the problem persists.

[jessica.t]

Hi @Anonymous and welcome to the community!

Thanks for the install log file, that really helps! The install error reads as such:

Failed    Download Failed, Installation aborted, Result=1603

Error 1603 is a generic error generated by the Microsoft Windows Installer (MSI) indicating that a problem occurred during the installation of your Autodesk product. This error is not specific to any particular Autodesk product, but tends to be specific to the system on which you are installing. Please follow this Autodesk Solution for further information.

Please let us know if you have any other questions or concerns. Thank you!