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3dsmax/Maya crashes during license validation

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jvreeland
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3dsmax/Maya crashes during license validation

I cannot get Maya (or 3dsmax) to run
The program crashes after the licensing dialog popups.  Reinstalling of the product suite does not resolve the issue.

 

Have spoken with someone from the licensing and registration team, and they have created an incident case (08564543).  However, the URL to per incident is no longer valid:

usa.autodesk.com/support-offerings/per-incident

 

(removed http:// in order to send the link)

 

How can I get my problem resolved?

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