3DS 2015 Error: Unhandled exception has occurred.

[Anonymous]

3D Studio Max 2015 Error: Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error an attempt to continue.

For Nearly two days now I have been trying to find a solution and hounestly been failling miserably!

For the most part I have only found people saying "Try this" and then a reply with "No, that didn't work" this will go on for a couple of posts before the original person with said issue will state he fixed the problem him/herself and then disapearing from existence without any explaination of what was done. Secondly most of the other posts I have found have been about AutoCAD which would be all well and good (sort of) if I was using AutoCAD.

Natually right now I am rather frustated by the fact the everytime I try to start a model this error message pops up and if i click continue the only thing 3ds does is either freeze and require killing through task manager or just closing itself and tries to send an error report.

I have tried uninstalling and reinstalling .NET Framework and I tried repairing 3ds which I initially thought fixed the issue, though apparently not.

Should point out I only notice this issue after using a plane for a referance image then using cut and detach, though I haven't attempted much without the referance images.

Lastly I only have a 64GB SSD drive as my C Drive and all my programs are installed on my 1TB HHD D Drive though I can't see how this would cause the problem as it doesn't with any other of my programs.

Any help will be appretiated.

Thanks

Wazzer225

[darawork]

Have you done much customisation to the installation or is it a clean install in its 'vanilla' state?

If it is in fact a 'vanilla' installation, you could try to rename your C:\Users\[username]\AppData\Local\Autodesk\3dsMax\

2014 - 64bit\enu\ folder to C:\Users\[username]\AppData\Local\Autodesk\3dsMax\2014 - 64bit\enu-temp\

This will cause Max to recreate a new ENU folder and basically reset and rebuild your profile.

Sometimes this works to fix a corrupt install that is not fixed by a simple uninstall / reinstall.

If that doesn't work try to get the error code of the unhandled exception and I'll do a search for a specific solution (if there is one).

Also, if you could put your PC specs, software and other relevent info in your signature it'd be helpful.

[darawork]

2014 - 64bit\enu\ folder to C:\Users\[username]\AppData\Local\Autodesk\3dsMax\2014 - 64bit\enu-temp\

This will cause Max to recreate a new ENU folder and basically reset and rebuild your profile.

Sometimes this works to fix a corrupt install that is not fixed by a simple uninstall / reinstall.

If that doesn't work try to get the error code of the unhandled exception and I'll do a search for a specific solution (if there is one).

Also, if you could put your PC specs, software and other relevent info in your signature it'd be helpful.

[darawork]

This will cause Max to recreate a new ENU folder and basically reset and rebuild your profile.

[darawork]

Sometimes this works to fix a corrupt install that is not fixed by a simple uninstall / reinstall.

[darawork]

If that doesn't work try to get the error code of the unhandled exception and I'll do a search for a specific solution (if there is one).

[darawork]

Also, if you could put your PC specs, software and other relevent info in your signature it'd be helpful.

[darawork]

[Anonymous]

Hi I will try your first solution now and let your know how it goes. I have a clean install with no plugins though it is a student copy of 2015.

My specs include
2.66gh i7
8gb ram
and Navidia geforce gtx 460

My pc is a little out of date but as a uni student upgrading is sometimes difficult.

as i said i didn't get any problems until i used the cut and detach of a plane and at first i thought i only happens if the edges come into close proximity of each other though now it seams to be happening all the time and i can't even begin a model.

[Anonymous]

I did what you said about changing the folder name and it has reset itself as you said it would, i see no immediate problems though I forgot to mention I changed the graphic setting to openGL as the reference images are blurry otherwise. Would that have anything to do with it?

Thanks

[Anonymous]

Just thought I would let you know I am still wazzer225 though for some reason I couldn't sign in to my account when I clicked forgot password I ended up signed into this one, I am slightly confused about this but now important right now lol

[Steve_Curley]

If you've got login problems post about them here - someone may be able to help.

[Anonymous]

Did this solution work for you? I am having the same problem with a student version of 2015, although on a mac with Parallels for the Windows 7 side. The same error message keeps popping up and shutting down my work session. I have tried the .NET framework several times to no avail. I am at my wits end, any help you or anyone has would be greatly appreciated! Thanks.

[heimdallrragnarok]

Oh man, thanks, thanks thanks!