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Active Member
Berserk_1
Posts: 8
Registered: ‎12-11-2009

3D Studio max 8 crashes on startup for the first time...

64 Views, 11 Replies
12-11-2009 09:02 AM
Hello everyone.
I own a 3D Studio Max 8 license from many years and I recently bought 3ds max 8 bible from amazon.com.
Whishing to get my hands on the quick start tutorial, I copyed the ebook on my hard drive from the companion dvd and tryed to start 3ds max.
Upon seeing "inizializing 3d studio max" splash screen, after a few seconds I receive an error and the program crashes for the first time ever from when I own it.
Why?

Thanks in advance for any help.

Bye, Berserk.
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Moderator
Steve_Curley
Posts: 18,931
Registered: ‎08-07-2007

Re: 3D Studio max 8 crashes on startup for the first time...

12-11-2009 10:15 AM in reply to: Berserk_1
System specs? You haven't given us much to go on there.

Max 4.2 through 2015 (SP2+EXT1), Composite 2014.
Win7Pro x64 (SP1). i5-3570K @ 4.4GHz, 8Gb Ram, DX11.
nVidia GTX760 (2GB) (Driver 335.23).

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Active Member
Berserk_1
Posts: 8
Registered: ‎12-11-2009

Re: 3D Studio max 8 crashes on startup for the first time...

12-12-2009 12:48 AM in reply to: Berserk_1
I have a laptop with a centrino duo processor (1.67 ghz), 2 gb ram and an original windows xp home edition with service pack 2.
By the way, yesterday I tryed rebooting the system (because I usually suspend it) and now the problem changed to the end of the splash screen: when the splash screen says "starting 3ds max" 3ds max hangs there and takes forever to load.

Thanks again for any help.

Bye, Berserk.
.
P.S.: I also installed the service pack 3.
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Distinguished Contributor
Companioncube
Posts: 588
Registered: ‎09-08-2008

Re: 3D Studio max 8 crashes on startup for the first time...

12-12-2009 04:52 PM in reply to: Berserk_1
try reinstalling max
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Active Member
Berserk_1
Posts: 8
Registered: ‎12-11-2009

Re: 3D Studio max 8 crashes on startup for the first time...

12-12-2009 05:04 PM in reply to: Berserk_1
I will try this evening and let you know later. Thanks.
I probably forgot to mention I have an ATI X1400 video card.

Bye, Berserk.
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Active Member
Berserk_1
Posts: 8
Registered: ‎12-11-2009

Re: 3D Studio max 8 crashes on startup for the first time...

12-13-2009 08:48 AM in reply to: Berserk_1
I failed trying to reinstall max, as the original CD is somewhere in a box since I'm not at home anymore.
I tryed using an evaluation version and doing a repair installation, but the installer gives me an error about the used 3dsMax8.msi.
What can I do? Will downloading the latest max 8 evaluation version solve the problem?
I would also like some official autodesk support here.

Bye, Berserk.
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Moderator
Steve_Curley
Posts: 18,931
Registered: ‎08-07-2007

Re: 3D Studio max 8 crashes on startup for the first time...

12-13-2009 08:57 AM in reply to: Berserk_1
No such thing - the only trial version available is always the current one - 2010 at present. Unless you can find a copy elsewhere - a magazine cover disk for example.

No Autodesk support here - this is a peer-to-peer forum (users to users only).

Max 4.2 through 2015 (SP2+EXT1), Composite 2014.
Win7Pro x64 (SP1). i5-3570K @ 4.4GHz, 8Gb Ram, DX11.
nVidia GTX760 (2GB) (Driver 335.23).

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Active Member
Berserk_1
Posts: 8
Registered: ‎12-11-2009

Re: 3D Studio max 8 crashes on startup for the first time...

12-14-2009 08:33 AM in reply to: Berserk_1
Thanks. As far as you know, will the trial version work with a previous installed license if I disinstall and reinstall?
To say it better, my idea is to disinstall max and hope the license stays there until I install the evaluation version I found on the book's DVD.
Will this work?

Thanks again.

Bye, Berserk.
.
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Moderator
Steve_Curley
Posts: 18,931
Registered: ‎08-07-2007

Re: 3D Studio max 8 crashes on startup for the first time...

12-14-2009 08:59 AM in reply to: Berserk_1
I don't know. Some people have reported problems installing old versions when a newer one is, or has been, installed. You havent said which OS you're using. Max 8 probably won't work on Vista, may work on Win7 in XP compatibility mode.

The license should stay there, but will only be valid for the version which installed it - 2010 won't work with a Max 8 license. And there's no difference in the software between a trial and the full version - it's the license which determines the type of installation (commercial/student/trial).

Remember that a trial is only valid for 30 days. After that Max will not run (unless you buy a license, of course).

Max 4.2 through 2015 (SP2+EXT1), Composite 2014.
Win7Pro x64 (SP1). i5-3570K @ 4.4GHz, 8Gb Ram, DX11.
nVidia GTX760 (2GB) (Driver 335.23).

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Active Member
Berserk_1
Posts: 8
Registered: ‎12-11-2009

Re: 3D Studio max 8 crashes on startup for the first time...

12-15-2009 08:25 AM in reply to: Berserk_1
I already sayd I have an original windows xp home edition above, however I have a max 8 trial on the book's dvd.
I'll try uninstalling and reinstalling then. Thanks.

Bye, Berserk.
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