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Sign In Infraworks 360 Problem

2 REPLIES 2
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Message 1 of 3
ravindra.mvk
491 Views, 2 Replies

Sign In Infraworks 360 Problem

Hi Everyone !

 

Can Anyone help me out how can I sign in for Autodesk Infraworks 360 if i am using a trial version. i am continously shooting the "Sign in" but unable to sign in to infraworks 360. I have taken the screen shot of the action done after I shooted on sign in. And also I am well conneted to internet. no problems in my internet connection.

 

 

2 REPLIES 2
Message 2 of 3

Hi Ravindra,

this is odd! Are you using a proxy server or do you have any firewall restrictions?
The Autodesk knowledge base has some instructions available what to do if the connection to the Autodesk servers fail due to firewall or proxy server reasons, see:
http://knowledge.autodesk.com/support/infraworks-360/troubleshooting/caas/sfdcarticles/sfdcarticles/...

 

Another suggestion that helped in the past was to wait some time and retry later.

Regards,
Karsten.



Karsten Saenger
Message 3 of 3
abrogan
in reply to: Karsten.Saenger

I am having the same problem, when i try and login with my autodesk account it justs hangs 

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