InfraWorks General Discussion

InfraWorks General Discussion

Reply
New Member
dischc
Posts: 1
Registered: ‎11-22-2007
Message 1 of 2 (342 Views)

not Administrator of the account

342 Views, 1 Replies
02-05-2013 10:35 PM

Hello 

I want the infrastructure modeler 2013 create a 360 group, and there is always this message: 
The account can not be managed. they are not Administrator of the account 

can someone help me and say what's the problem? 
I'm logged in with my login data subscription, and am there contract manager. 

greeting

*Expert Elite*
DarrenP
Posts: 7,577
Registered: ‎09-13-2007
Message 2 of 2 (330 Views)

Re: not Administrator of the account

02-06-2013 06:33 AM in reply to: dischc

did you go through this?:

An Autodesk 360 Infrastructure Modeler account is required prior to hosting models using the service. Once you have downloaded the Autodesk Infrastructure Modeler 2013 R2 extension, please request an account by clicking here. Please have the following information ready:

  1. Your Autodesk Subscription contract number.
  2. A name for your Autodesk 360 Infrastructure Modeler account.
  3. An email address for the Autodesk 360 Infrastructure Modeler account administrator.

Once your account is established, you will receive an email from aim360.noreply@autodesk.com. Add this address to your trusted senders list.
If you have issues creating your account using the web page, please send the above information to aim360.setup@autodesk.com.

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Are You Going To Be @ AU 2014? Feel free to drop by our AU topic post and share your plans, plug a class that you're teaching, or simply check out who else from the community might be in attendance. Ohh and don't forgot to stop by the Autodesk Help | Learn | Collaborate booths in the Exhibit Hall and meet our community team if you get a chance!