InfraWorks General Discussion

InfraWorks General Discussion

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Registered: ‎12-06-2013
Post 1 of 5

error messages

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12-06-2013 06:01 AM

Hi folks


I have just had Autodesk infraworks loaded onto my machine and I'm a complete newbie, never used it before until today.  I have two issues really but for all I know they might be linked.  I have sketched a road out and when i try to modify it as per the tutorials I am unable to select the road - any ideas?


the other issue I have is when I try to select the road I am getting the message I have attached - is there something wrong with my licence?



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Post 2 of 5

Re: error messages

12-16-2013 01:49 AM in reply to: DSteel76
I get these message too occasionally and have logged a support request but have had not had it resolved yet.

I'm on IDSP 2014 but the roads module is only available in IDSU 2014 so I suspect there is a coding glitch somewhere
(No connection with Autodesk other than using the products in the real world)

IDSP Premium 2015 (mainly Civil 3D 2015 UKIE & Infraworks with some limited 3ds Max Design)
Win 7 Pro x64, 500Gb SSD, 1Tb HDD
32Gb Ram Intel Xeon CPU E5-2650 v2 @ 2.6GHz (32 CPUs), ~2.6GHz
NVIDIA Quadro K4000, Dual 27" Monitor, Dell T5610
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Post 3 of 5

Re: error messages

12-26-2013 11:45 AM in reply to: DSteel76

Your license is tied to Infrastructure Design Suite Premium, which does not include the Roads and Highways extension for InfraWorks. Infrastructure Design Suite Ultimate includes that module.


The road you have selected is one supported by the Roads and Highways module, IW looks for the license, doesn't find it, hence the error.


You're looking at the San Francisco example created by Autodesk, right? You won't have this issue on your own projects because you won't be able to create those types of roads in the first place.



Tim Corey, Owner
Delta Engineering Systems
Redding, CA
Autodesk Authorized Value-Added Reseller
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Re: error messages

01-07-2014 12:56 AM in reply to: DSteel76

Hi Tim


Thanks very much for this.  This is exactly what the problem was, on the case to get the correct version now!


Thanks again




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Registered: ‎01-27-2014
Post 5 of 5

Re: error messages

01-27-2014 01:41 PM in reply to: DSteel76

I get this error all the time, and it's done in a blank proposal, so there is no way that it should have had a roads and highways extension object in it. I'm at a loss to why this is happening.

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