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For MapGuide 2008
Can you confirm the sizes of the following files:
DATA1.CAB (should be 34,809 KB)
SETUP.MSI (should be 1,401 KB)
If you have 34,796 and 1,402 then this is the eval version of Studio.
We have tested the install of the Licensed version over top of the Eval and the user must uninstall the Eval first. We have not encountered an instance where this fails or been able to replicate the problem discussed here.
Regards,
Dave
Can you confirm the sizes of the following files:
DATA1.CAB (should be 34,809 KB)
SETUP.MSI (should be 1,401 KB)
If you have 34,796 and 1,402 then this is the eval version of Studio.
We have tested the install of the Licensed version over top of the Eval and the user must uninstall the Eval first. We have not encountered an instance where this fails or been able to replicate the problem discussed here.
Regards,
Dave
Those files should be in the root install folder of your install disk. Unless you have downloaded a self extracting installer then they are expanded to a folder within your Documents and Settings\Username\Local Settings\Temp.
As an alternative what happens if you install the product on another machine that has never had the trial? If you still get the trial popup this would confirm you are installing a trial version.
Regards,
Dave
As an alternative what happens if you install the product on another machine that has never had the trial? If you still get the trial popup this would confirm you are installing a trial version.
Regards,
Dave
The file sizes appear correct.
Studio is client software somewhat like a browser so it doesn't need to be installed on the same machine as the server. Just substibute the ipaddress or servername in the url when logging in.
If the server trial has expired Studio will fail to connect, but with a different error.
Dave
Studio is client software somewhat like a browser so it doesn't need to be installed on the same machine as the server. Just substibute the ipaddress or servername in the url when logging in.
If the server trial has expired Studio will fail to connect, but with a different error.
Dave
I'm completely stumped on this. It doesn't make any sense and I can't think of a combination of things I can fiddle with to replicate the problem. The licensed Studio doesn't do any date checks so this scenario is not possible as far as I know.
I've confirmed that an expired trial won't let me log in. In fact an expired trial doesn't open. I've confimed that I have to uninstall the trial before installing the licensed version. I've confirmed I get no check or popup after installing the licensed version. At this point all I can suggest is logging a defect with Support so that it can be escalated for review.
The fact that you also have an issue on your own pc confuses things. Have you installed any trial versions on it before installing the licensed version?
You aren't running any Norton stuff or anything that is controlling installs or trying to do a cleanup? It's like the trial isn't gettting uninstalled.
Dave
I've confirmed that an expired trial won't let me log in. In fact an expired trial doesn't open. I've confimed that I have to uninstall the trial before installing the licensed version. I've confirmed I get no check or popup after installing the licensed version. At this point all I can suggest is logging a defect with Support so that it can be escalated for review.
The fact that you also have an issue on your own pc confuses things. Have you installed any trial versions on it before installing the licensed version?
You aren't running any Norton stuff or anything that is controlling installs or trying to do a cleanup? It's like the trial isn't gettting uninstalled.
Dave
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