Infrastructure Map Server General Discussion

Infrastructure Map Server General Discussion

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Valued Contributor
chrisgountanis
Posts: 95
Registered: ‎10-18-2006
Message 1 of 7 (299 Views)

Error 1722 when Installing MapGuide Studio Enterprise

299 Views, 6 Replies
11-16-2006 01:31 PM
I can't install MG Studio from ADN site or anywhere else. I get a 1722 error about 1/2 into the install. Seems it's right after some sub install DWG extractor then when it finished ERROR.

I have seen this a few times. I can't remember how the heck I got past this. Image attached below for full view.
Employee
bill.dhimitri
Posts: 42
Registered: ‎12-18-2003
Message 2 of 7 (299 Views)

Re: Error 1722 when Installing MapGuide Studio Enterprise

11-17-2006 01:59 AM in reply to: chrisgountanis
Chris,
Here are some things to try:

First, whenever installing or uninstalling MapGuide Studio, you should use the Windows Task Manager to make sure that there is no DETE.exe process running. If it is running, then kill it.

Uninstall MapGuide Studio. If you get an error during the uninstall of the DETE component, then uninstall DETE manually using:

msiexec /x{D111E6A4-E8AF-46E1-B7DB-BC2B632FCA9F}

Remove all files from the MapGuide Studio installation folder.

Reinstall MapGuide Studio.

Bill
Contributor
mredwings
Posts: 23
Registered: ‎10-05-2005
Message 3 of 7 (299 Views)

Re: Error 1722 when Installing MapGuide Studio Enterprise

11-30-2006 07:30 AM in reply to: chrisgountanis
Problem Solved.

One of two things.
When installing Mapguide Studio, make sure mapguide Server Service is stopped. Next, clean all of your temp files out of c:\docs&Settings\(Username)\Local settings\temp
After those two things this should go thru just fine.
Active Contributor
GaryMorin8439
Posts: 43
Registered: ‎11-09-2006
Message 4 of 7 (299 Views)

Re: Error 1722 when Installing MapGuide Studio Enterprise

12-06-2006 10:42 AM in reply to: chrisgountanis
II had the same problem.

You are right the problem seems to be related to DETE

The install log seems to indicate it wants to do a reboot, but it doesn't.

I can't remember the command, you can generate form looking in install log.

But basically I ran the MS installer, in full interaction mode, on the DETE I did a repair and install.

I may have rebooted,

Then when I reinstalled Studio it worked.

So get DETE installed correctly, then Studio should install okay
Valued Contributor
chrisgountanis
Posts: 95
Registered: ‎10-18-2006
Message 5 of 7 (299 Views)

Re: Error 1722 when Installing MapGuide Studio Enterprise

12-06-2006 10:49 AM in reply to: chrisgountanis
Oddly enough the only way we can install it is by shutting off a bunch of tasks from task manager to the bare minimum. Then it installs fine. Which one is causing the issue I don't know. I never have seena DETE in the task manager so not sure what that is about. This is happening on all of our machines. Map3D, MG and the basics. Even on fresh install machines this seems to be an issue. Very annoying.
Valued Contributor
chrisgountanis
Posts: 95
Registered: ‎10-18-2006
Message 6 of 7 (299 Views)

Re: Error 1722 when Installing MapGuide Studio Enterprise

12-11-2006 12:46 PM in reply to: chrisgountanis
The problem was the OS. I used nLite to compile a nice tight up-to-date OS install disk for Windows XP. I disabled system restore completely. I am putting a heavy bet that is what caused this installer issue. Reinstall with original disk no problems. Maybe the installer checks for system restore state and when not exactly normal it bombs like an old Pinto.
New Member
doggybs
Posts: 2
Registered: ‎12-11-2006
Message 7 of 7 (299 Views)

Re: Error 1722 when Installing MapGuide Studio Enterprise

01-15-2008 07:01 AM in reply to: chrisgountanis
Hi

When I run this to uninstall DETE it say 'The action is only valid for products that are currently install'.

But when i run
Msiexec.exe /i "E:\mgstudio\DETE\dete" /qf INSTALLDIR="C:\Program Files\Autodesk\MapGuideStudio2008\DETE" /lev c:\mgsydio.log to install DETE it says 'can't find End User License Agreement' ??

Any ideas?

Thanks
James
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