Fusion 360 crashes

[Slawomir.Drazkiewicz]

Every time, when I try to launch Fusion 360 it crashes every time.. I tried to install new graphic cards drivers and delete Inventor prifle but it didn't help.

Nothing happen when I launch Fusion 360. I got only Fusion 360 report error. Thats all.

What can I do with this issue?

[innovatenate]

I'll send you a PM with a link for the latest and greatest installation file. Can you give that a try and provide an update?

Thanks,

[Slawomir.Drazkiewicz]

Next try to install Fusion 360 after while. Unfortunately is still crashes. I downloaded "Fusion 360 Download Client" from http://www.appstreaming-nonprod.autodesk.com/install/app/73e72ada57b7480280f7a6f4a289729f/ when I'm running it, the splash screen appear with "Preparing". When it reach 100% program crashes. Now I have Fusion 360 icon on my desktop. Still it crashes after double click this icon.

[Slawomir.Drazkiewicz]

dumpuserinfo in attachment

[subsales · Accepted solution]

It looks like this should be resolved with R1 that is releasing tomorrow.

We found that the issue was with having Western European characters in your user name.

Bob Holland

Autodesk Product Support

[Slawomir.Drazkiewicz]

Great! I'm looking forward for this R1.

[subsales · Accepted solution]

It is available now.

Bob Holland

Autodesk Product Support

[schneik-adsk · Accepted solution]

www.autodesk.com/tryfusion360

[Slawomir.Drazkiewicz]

Now it works! Thanks.

[ocafacts]

+1

Maybe it has to do with Hidpi screens? I have a macbookpro retina: fusion 360 starts and hangs eventually.

I have a brandnew core I7 mini itx from msi with UHD screen. Starts but has issues with opening a new model: crashes... 

It looks nice, but it is very unreliable. 

[annelenedahl]

Hi!

Fusion suddenly started crashing every time I try to start it. I even uninstalled and re-installed the program and it still keeps crashing.... Help?

[brianrepp]

Hey @annelenedahl - I know you were able to connect with James yesterday, but just wanted to check in andmake sure you're up and running?

[grentarc]

I am having the same issue with crashing upon startup.

I have uninstalled and removed all leftover files, then reinstalled.  As soon as I sign in, it crashes again.

My version is the latest - I have submitted a crash report every time I tried something new to fix it.

Any ideas?

[grentarc]

I fixed it by creating a new Autodesk account, doing a clean install, signing in with new account, then signing out and then in with my old account.  Seems the file I was working on is lost, even though  ihad saved it prior to crash - I am guessing the crash corrupted the file (as I think I may have been saving at the time?) and it has been lost entirely because of this.

[brianrepp]

Hi @grentarc - sorry for the troubles, but glad creating a new account helped get you up and running.  The reason the file you were working on appears to be gone is because your design data is associated with your login, so if you were to log back in with your old account it should again be visible.

[devinerba]

Same problem for me.

 Unistall and deleting the Autodesk directory in AppData works for a while, then I need to redo the operation.

  I'm a new user (last month) and using the last version.

[devinerba]

Solved!

I've tried to run as Administrator, but didn't work. 

Running the FusionLauncher as Administrator did!.

Best Regards