Green Building Studio

Green Building Studio

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Registered: ‎06-24-2010
Post 1 of 3

Unable to create new project

942 Views, 2 Replies
06-28-2010 12:32 AM

Our office just purchased Ecotect and we are attempting to use Green Building Studio for the first time.


When I log-in, I'm asked to create a new project. I fill in the information in Step 1 and select a location in Step 2. However, when I click Next, I get the following error message:


     Sorry for the inconvenience, an error has occured in your session.

     The system administrator has been notified.


I have tried selecting several different locations, but always get the same error. This has been happening consistantly for the past week.


In Ecotect, when I try to log into the web service from the GBS client, I just get the error message:


     Input string was not in a correct format.


Am I doing something wrong, or is there a problem with the system?

105 Posts
12 Kudos
Registered: ‎03-16-2009
Post 2 of 3

Re: Unable to create new project

07-13-2010 04:33 PM in reply to: Ian_Wood


This may be related to your browser's security settings. Try changing the security level to medium or lower.

There is a lot of information available in our searchable Knowledge Base as well:


Best Regards,

Marjorie Stein

Product Manager, Sustainable Design

Autodesk, Inc.


Marjorie Stein
QA Analyst
Green Building Studio
Autodesk, Inc.
New Member
1 Posts
0 Kudos
Registered: ‎07-28-2010
Post 3 of 3

Re: Unable to create new project

07-29-2010 12:06 AM in reply to: mstein7484

Dear colleagues!


We have the same problem with creating New Project. We`ve checked our browser's security settings.

Are any other reasons?


Thanks in advance!



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