Green Building Studio

Green Building Studio

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Active Contributor
aslusarenko
Posts: 35
Registered: ‎11-03-2006
Message 1 of 2 (616 Views)

Logging into Green Building Studio

616 Views, 1 Replies
10-19-2009 11:38 AM
I downloaded Ecotect and the Desktop version of Green Building Studio a while back. The Trial for GBS expired, but I have a valid license for Ecotect, and am on Subscription. The only prompt I receive when I log into my account is to purchase a license for GBS...I have called Autodesk Subscription, Activation and Product Support and have gotten nowhere...please help...
Member
pb-gbs
Posts: 4
Registered: ‎07-23-2008
Message 2 of 2 (616 Views)

Re: Logging into Green Building Studio

10-21-2009 04:39 PM in reply to: aslusarenko
The easiest way to resolve this is to log in to the subscription center and post your issue there. If needed, the support staff will escalate the issue to the appropriate group. Is it possible that the subscription is expired?