Hello,
Can you send us your Revit file and your exported gbXML file? Our team will try to diagnose the issue.
Regards,
Hi,
I hope your problem is solved by now. Here is a little general information on using GBS for energy analysis.
There are 3 main workflows to perform energy analysis (EA) using Revit and GBS: EA using Building Emelemnets, EA using Conceptual Mass and EA using gbXML file (both for detailed model and conceptual model). You can find more detail on this topic here.
Using gbXML file you need to upload your file manually to the GBS website, while using Building Elements you can perform analysis and get back the results in Revit. Is there any specific reason that you are using gbXML file to do analysis?