Fusion 360 Mac OS X crashes - completely unusable

[Anonymous]

I downloaded the trial from the Mac App Store to a Macbook Pro Retina late 2013 with 16GB RAM and SSD drive. The program crashed every time I started it and tried to start the basic tutorial. I submitted a few crash reports to Apple. I had never experienced problems with any applications before trying Fusion 360. I uninstalled it within an hour of launching it and starting the 30-day trial for the first time.

[Anonymous]

Sorry for the long wait. It's been a while since I've had the opportunity to sit down and fiddle with this again.

As suggested somewhere in this thread, I attempted to delete the preference file(s) and have unchecked the analytics preferences to no avail. I will be happy to even send the file if this would help. Also, I've sent this to at least 2 other Autodesk employees without a response, but here is a screenrecording and log of the problem.

Fusion Crash

[baribak]

Hi Loganwedwards,

Thanks for your follow up. I'm more than happy to speak with you directly regarding this issue.

Feel free to contact me directly at kevin.baribault@autodesk.com.

Regards, KpB

[prabakarm]

Hi Logan,

The team is unable to reproduce the problem without the fusion design.  They can see where the crash is happening with the log file but are not able to replicate it to fix it.  As per our e-mail exchange would you be able to share the design.

Here is a screen cast on how you can share the model.  Please send it to prabakar.murugappan@autodesk.com.

https://screencast.autodesk.com/Main/Details/78a80516-29bd-4c5c-87cc-b5c39ac63be3

Thanks,

Prabakar.

[jeff_strater]

Hi Logan,

It seems that you have run into a performance problem in Fusion.  We think that this is most like the root cause of the problems that you are seeing.  We think that what you are seeing is just very slow compute, and if you waited a very long time, Fusion would eventually come back with the result.  We will get to work on fixing this problem.  The problem is in the pattern feature for the grill:

That pattern can take up to 15 minutes to compute.  Again, we realize that this is not acceptable, and will fix it.

In the meantime, there are a couple of changes that can be made to improve things for this model:

First, if you change the type of the pattern from "Pattern Features" to "Pattern Faces" it will help a lot, but it still can take up to 5 minutes even with this change.  So, a different approach can get better results.

One approach that I tried, is to use Web instead of Pattern.  I created this sketch (using Sketch pattern):

And then used Web to create the grill:

This approach takes the time to compute the grill down to less than 2 minutes.  Still slow, but probably acceptable.  This version is attached as "Vertical Sign.web.f3d"

But the best approach, so far, is to use Body Pattern to create this grill.

Create two of the ribs of the grill, as separate bodies:

Then, pattern these bodies, all as separate bodies:

and, combine them into one body using a Combine feature:

This entire model computes in under 5 seconds!  It is attached as "Vertical Sign.body_pattern.f3d"

I hope that this can get you past these problems, and thanks for pointing out the problem in Fusion.

Jeff Strater (Fusion development)

[Anonymous]

This seems to have fixed my mac crashing problem when I would try to joint two parts. Is this going to ever be fixed? It's been 5 years... My macbook pro is an october 2013 model.