Error cx_Freeze Python when uninstalling Fusion

[rreynoso1972]

Hi

After update message in Fusion, when trying to install the update the attached message appeared. Then appears when I want to uninstall. Running on Windows 8.1 Pro, 64bit

[innovatenate]

You may try running Microsoft Fix It to see if it will allow you to uninstall Fusion 360. 

There are some clean uninstall directions in the below link.

http://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How-...

Do you have any custom variables set for python on your system?

Thanks,

[rreynoso1972]

Hi

I tried to use Fixit but it doesnt find Fusion 360 to uninstall.

Uninstalled using the manual procedure but after a reboot when i try to install same error

No special python scripts...

Thanks

RR

[innovatenate]

Can you attach the autodesk.webdeploy.streamer.log file located in %LOCALAPPDATA%\Autodesk?

[svelez]

Nathan, the log file is unlikely to contain any useful information since this error appears to be happening before the file can even be created or opened.

RR: There seems to be a problem loading a portion of the installer, since it is unlikely that portion is missing from a fresh download, there must be an unresolved dependency. The most likely dependency that is missing is the Microsoft Visual C++ runtime... this shouldn't be the case, but it is easy to make sure that is satisfied by running Microsoft's installer before running ours.

Please fetch that from http://www.microsoft.com/en-us/download/details.aspx?id=30679, select vcredist_x64.exe when prompted, and install that before rerunning our installer.

In the meantime I will be considering techniques for analyzing more accurately what we may be failing to find on load.

Thanks for your patience.

[Anonymous]

Hi I am having the same problem cant run the program as it freez's and cant uninstall as I get the CX Freeze Python error message and cant do any thing, as yet I have not found a way around this

it all started when Autodesk sent me the November Auot update All fine before then  Thank autodog5

[ting.lu]

Hello,

Please give the suggestion in the bellow forum post a try:

http://forums.autodesk.com/t5/api-and-scripts/cx-freeze-python-error-when-trying-to-install-fusion-3...

I summarize it as follows...

There are two potential solutions for you:

1. Turn off your firewall temporarily during installing Fusion 360.

    Please refer to http://windows.microsoft.com/en-us/windows/turn-windows-defender-on-off#turn-windows-defender-on-off... how to turn off Windows Defender.

2. Or download and install Visual Studio Update 4 redistributable from https://www.microsoft.com/en-us/download/details.aspx?id=30679

Please let me know if the solutions work for you or not.

Thanks,

Ting.