It's Spring here in New Zealand and we've just switched to daylight saving time, clocks go forwards one hour. Since then Fusion 360 will not start and comes up with an inaccurate error essage saying I need to correct my clock and time zone settings. I can get it to open as a work around by putting the clock back an hour on my PC, but this is a pain to do every time, and as long as Fusion 360 is in use, all my appointments and reminders on my calendar are out by an hour which is inconvenient. Would it not be better for Autodesk to correct it's clock for daylight saving once rather than getting customers to do it over and over?
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Sorry for the inconvenience.
Can you ensure that your time zone is set correctly? It sounds like you may have manually set your clock forward for DST. Normally the OS would handle this for you based on your time zone setting.
First: Did your Mac ever connect? What about the time zone setting (instead of manually setting the clock)?
Second: Can you send us the diagnostic log files from your PC that won't open recent files? To get the logs, use the utility:
Also, you can try this on your machine that cannot open recent files:
1. Shut down the app
2. ON windows –\AppData\Local\Autodesk\Autodesk Fusion 360\Unique HUB folder\ BrowserStorage_login.dat
3. On Mac – Library\Application support\Autodesk/Autodesk Fusion 360\ Unique HUB folder\ BrowserStorage_login.dat
4. Delete this .dat file
5. Restart app
Shaun,
The diagnostic files did not attach to you last post. Could you try to attach again?
You may consider changing from the current Time Server to the NIST Time Server.
1. Go to the Start Screen, Right-click to get the "All Apps" icon in the lower right of the screen, and click it.
2. Select "Control Panel"
3. From Control Panel, navigate to "System and Security" >> "Clock, Language, and Region" >> "Date and Time"
4. Click the "Internet Time" tab, and change the server to "time.nist.gov", then click "change settings"
5. Check if the correct time is displayed with the "auto DST option" in (Date and Time tab > Change Time Zone).
You might try unregistering/re-registering Windows Time Services (see below link).
Is this a dual boot machine (dual OS's)? I read about a bug with the Legacy Boot Devices being enabled causing an issue with a clock on a Microsoft forum somewhere. Could this be the issue?
Thanks,