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XML crashing Smoke 2015 ext1

6 REPLIES 6
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Message 1 of 7
adamt
603 Views, 6 Replies

XML crashing Smoke 2015 ext1

I am trying to import an FCP7 XML into Smoke but it keeps crashing.

The import progress bar almost gets to the end then it halts and throws up the crash report pop-up with an error : Unhandled Exception - very helpful!

 

I have tried to simplify the XML in FCP, i have tried to import without linking media and with linking but makes no difference, neither does trying different options on the Alpha channel handling. 

 

Any ideas how i can resolve this? being a novice Smoker, im still at a loss what to do when trying to fault find this app.

 

 

adam

Flame 2020.3
6 REPLIES 6
Message 2 of 7
jaynaked
in reply to: adamt

hey where is the link for it? I got the email from autodesk, but link does not show up!

 

Message 3 of 7
adamt
in reply to: jaynaked

Not sure what you mean...what link?
Flame 2020.3
Message 4 of 7
Grant.Kay
in reply to: adamt

Please post the XML and we can have a look at it.

Regards
Grant

Grant Kay
Principal Learning Content Developer

---------------------------------------------------------------------------------
The Official Autodesk Flame Learning Channel
http://www.youtube.com/flamehowtos

The Official Autodesk Smoke Learning Channel
http://www.youtube.com/smokehowtos

Also available as podcasts on iTunes

Follow me on twitter @discreetuk for the latest training updates.
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Message 5 of 7
adamt
in reply to: Grant.Kay

thanks Grant,

 

file should be attached...

 

adam

Flame 2020.3
Message 6 of 7
Grant.Kay
in reply to: adamt

Hi,

It crashes on my machine too so I have logged it as a bug and sent it to the team…

Try stripping out all effects off possible and let me know.

Thanks for the feedback!

Regards
Grant


Grant Kay
Principal Learning Content Developer

---------------------------------------------------------------------------------
The Official Autodesk Flame Learning Channel
http://www.youtube.com/flamehowtos

The Official Autodesk Smoke Learning Channel
http://www.youtube.com/smokehowtos

Also available as podcasts on iTunes

Follow me on twitter @discreetuk for the latest training updates.
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Message 7 of 7
adamt
in reply to: Grant.Kay

thanks for confirming that, Grant. 

 

I will try get some time this afternoon to go through the original and do as you suggest.

 

regards

Adam

 

Flame 2020.3

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