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peggy23
Posts: 2
Registered: ‎07-08-2012

Mudbox 2013/2012 crashing on startup

533 Views, 3 Replies
07-09-2012 03:58 AM
I got this when i install mudbox after installing mudbox either 2012 or 2013 x86 its says
Unsupported Graphics Hardware
Mudbox requires ATI or NVIDIA graphics.
Please click on this link: Certified Hardware for more information.
Exiting.

My System is
Win 7 Ultimate SP1
CPU i5-2430M 2.40
RAM 2gb
Nvidia GEFORCE GT540M Cuda 2gb

Help please badly needed :smileyhappy: because im making 3d animation a short story for my thesis :smileyvery-happy:
oHh and I tried deleting the settings in the My documents folder and reinstalling and still the same
ive read a solution for this but i only find out is to reintall my windows but thats not good because ive got lot of files here and i dont have yet..a backup HDD so please help me :smileyhappy: TIA!
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Distinguished Mentor
Anifex09
Posts: 528
Registered: ‎11-22-2010

Re: Mudbox 2013/2012 crashing on startup

07-09-2012 04:37 AM in reply to: peggy23
This is normally due to mudbox's image browser. An easy fix is to reset Mudbox by deleting the mudbox folder found in your documents folder. To prevent this in the future make sure you set your image browser to an empty folder before closing down mudbox.
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New Member
peggy23
Posts: 2
Registered: ‎07-08-2012

Re: Mudbox 2013/2012 crashing on startup

07-11-2012 03:59 AM in reply to: peggy23
I've already tried that a lot of times but still Unsupported Graphics Hardware either 2012 or 2013 still the same error i get any ideas? :smileyhappy: thanks by the way sir
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Distinguished Contributor
stevencaron
Posts: 253
Registered: ‎07-11-2012

Re: Mudbox 2013/2012 crashing on startup

07-18-2012 09:32 PM in reply to: peggy23
i have similar issues.

i first installed it and it failed to start, i reinstalled the graphics driver, and it started to work, and a few days later it no longer works.

i am pretty sure i am running certified hardware and drivers too.

*now it works... maybe its the nvidia optimus? where it uses integrated graphics until it needs it.
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