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Impossible to enter in BFX after an archive reload on Smoke2012 Ext1 SP1

13 REPLIES 13
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Message 1 of 14
Anonymous
887 Views, 13 Replies

Impossible to enter in BFX after an archive reload on Smoke2012 Ext1 SP1

Hello,

I've got a problem after an archive reload project on smoke 2012 Ext1 SP1.

I can't re-enter in BFX to modify the setup.

Error message : The BatchFX xxx has lost its setup and can no longer be edited or rendered.

 

For information, i tried to do a reload selection, I select the clip I want to modify and this reload is correct.

I can enter in the BFX...

 

Is it a problem with reload project?

 

Do you have the same problem?

 

Thanks you

 

 

Tags (2)
13 REPLIES 13
Message 2 of 14
Anonymous
in reply to: Anonymous

?

Message 3 of 14
Robert.Adam
in reply to: Anonymous

Salut, Seb. 

sorry for replying so late. 

 

What version was the archive made in? 

Can you please post the Smoke app and shell logs? There's a pinned thread at the top of the forum with instructions on how to get the logs.

 

Thanks!

Robert.



Robert Adam
Program Manager

Message 4 of 14
Anonymous
in reply to: Robert.Adam

Hello Robert,

It's the version version of archive...

I'm with client now, I do my best for the log.

Thank you

Message 5 of 14
Robert.Adam
in reply to: Anonymous

Hi Seb.

So the archive was created in Smoke 2012x1 SP1 and you're restoring in Smoke 2012x1 SP1?

 

thanks,

Robert.



Robert Adam
Program Manager

Message 6 of 14
Anonymous
in reply to: Anonymous

This the logs

 

Thank you

Message 7 of 14
Robert.Adam
in reply to: Anonymous

Hi Seb.

 

Thanks for the logs. Looks like you have a lot of projects in Smoke. Can you tell me which project has the BFX issue?

This issue might mean that history was not properly restored when you restored the project. There are several history-related messages in your logs. I want to make sure i'm looking at the right project.

 

BTW: do you happen to also have Smoke 2013 or 2013 Ext1 on your Mac? Does the same issue occur if you restore in 2013/2013x1?

 

Thanks!

Robert.



Robert Adam
Program Manager

Message 8 of 14
Anonymous
in reply to: Robert.Adam

Hi Robert,

I thought it might come from history.
I'll do the test on the 2014, and I'll let you know.
The bug happened on Lisseur_Optique project ...
thanks

Message 9 of 14
Anonymous
in reply to: Robert.Adam

Robert,
Attached two sets of logs cleaner than the previous (one on 2012Ext1, and a second on 2012Ext1.SP1). Project (LGPGAR_Fru_Hydracurls_30_20_10Sec_PP1_VMD. ..).
We did the same test on the same Framestore, but with both versions 2012 (Ext1 and Ext1.SP1)
Apparently the error messages are not the same.
Maybe this will give you another track ...
Thank you
Best Regards

 

ps : The reload on 2014 is always runing...

Message 10 of 14
Anonymous
in reply to: Robert.Adam

Hi Robert,

Do you have some news about the resolution of this problem?

Thanks

Message 11 of 14
fred.warren
in reply to: Anonymous

Bonjour Sébastien,

 

You are not allowed to discussed unreleased version such as Smoke 2014 on a public forum. Please use the Beta forum for any feedback / issues regarding this version

 

merci

 

fred


Frédéric Warren
User Experience Designer
Message 12 of 14
Anonymous
in reply to: fred.warren

Hello,

I know that, but my question isn't about 2014, but 2012... Read my problem...

Thank you.

Message 13 of 14
Robert.Adam
in reply to: Anonymous

Hi Seb.

 

I thought you had solved the issue by simply restoring your archive again.

Are you still unable to access the BFX?

 

Thanks,

Robert.



Robert Adam
Program Manager

Message 14 of 14
Anonymous
in reply to: Robert.Adam

Hello Robert,
Reload the archive does not solve the problem every time ... It's really random ...

Very strange...

Thank you

 

I saw another post with the same problem on Flame2010... Perhaps, it's the same problem?

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