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FLP2015.0.2 - Black Clip Thumbnails Media Library 'List' View

2 REPLIES 2
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Message 1 of 3
aldy
492 Views, 2 Replies

FLP2015.0.2 - Black Clip Thumbnails Media Library 'List' View

Hi all,

 

My client found an issue in Flame v2015 SP2 where Clips in Media Library shown black thumbnails when 'List' view mode is choosen. 

 

This happened after they restored an archive and also when they do Wire between 2 Flame machines.

 

So i tested on our Demo machine running the same 2015SP2 version.

Please see screenshots below:

 

Restoring Archive

 

Restore Archive

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Load Project from Archive - Black Clip Thumbnails in Media Library 'List' View Mode

 

Black Clip Thumbnails

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Desktop Thumbnail View shown Clip Thumbnails Correctly & All Clips Are Playable

 

Deskstop Thumbnail View

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thumbnails Appear To Be OK in Media Library 'Tile' View mode 

 

Tile View Mode

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

So i suggest them to temporarily use the 'Tile' view in Media Library for the time being. 

 

I already shared this to ADSK tech support in our region, i just wondering if any other site having the same issue or not in SP2 version 🙂

 

FYI, all media files were cached properly to the stone before Archived.

 

Many thanks for all your helps

 

Cheers

AW

2 REPLIES 2
Message 2 of 3
A_Over_B
in reply to: aldy

look for the menu item "refresh thumbnails"

Message 3 of 3
aldy
in reply to: A_Over_B

Thanks! It solve the issue.

I found out that it's in the bug list
SMOK-23582: Archive: List View: Thumbnail remain black after restore

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