Hi,
Please contact Autodesk Support directly and they can assist you.
Regards
Grant
Grant Kay
Principal Learning Content Developer
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The Official Autodesk Flame Learning Channel
http://www.youtube.com/flamehowtos
The Official Autodesk Smoke Learning Channel
http://www.youtube.com/smokehowtos
Also available as podcasts on iTunes
Follow me on twitter @discreetuk for the latest training updates.
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