Every job I do gets kicked back because my rather expensive software tool can't do one of the most basic things needed to finish for broadcast.
Get yo sh!t together!
Please?
Solved! Go to Solution.
Solved by mark. Go to Solution.
Hi Mark,
Did you open a ticket / case with our Technical Department for this?
If so, is there a ticket / case number I can refer to?
Please let me know,
Regards,
Yann
Hi Yann,
I have messaged you off list.
This is a complete clusterF. I hope you can help.
It's gotten to the point where my wife wonders why I don't jump to NukeS. My WIFE!
If she knows this product is messed up, imagine how my clients view me and my 'tool'.
Hi,
A case has been created with the Support team and someone will contact you shortly to investigate/troubleshoot.
Regards,
Jason
I don't have a fix, but maybe a workaround.
I tried exporting NTSC F2, and reimporting it, it comes back in and says it's F2, however Compressor reports it as upper (F1).
I used Reformat (right click on clip) to force dominance to F1 inside Smoke, then exported again - now Compressor reports the clip as F2 (lower). Go figure.
I was on a call this morning with ADSK, and as it turns out, the system is not broken. It's a confusion in terms.
The way it was explained to me (and I am not completely grasping the usage) is thus:
The F1/F2 info on the clip does not stand for dominance in the way you would expect. But the '1' essintialy stands for "correct" or "default". So, create an HD clip 1920X1080 @29.97/59.94 and the the default field order should be upper first, or as we have been used to seeing it "f1" (note the small f). If you select F1 as the system defaults to, you get an HD clip running at 29.97 fps f1 (upper first). The default for HD. F1.
If you create an SD clip, the system will default to 720X486 @29.97. Now if you want the default, lower field first (f2), you need to select F1. The thinking is, that the default order is f2.
To think of it another way... F1 = standard default. F1≠ (f)ield 1
I hope that is clear. It took me a while to understand, and quite frankly it is confusing> I would love for the UI to be a little clearer.
Thanks to Yann, JF and Catalan (sp?) at Autodesk for diving into this.
I'm glad you got to the bottom of this Mark, but would agree that this is not intuitive behaviour. The kind of people that use Smoke know about field dominance (or should do), and the software should report a clip's status correctly in industry standard terms.
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