Fusion Lifecycle Mobile App not working?

Fusion Lifecycle Mobile App not working?

Anonymous
Not applicable
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8 Replies
Message 1 of 9

Fusion Lifecycle Mobile App not working?

Anonymous
Not applicable

is the mobile app not working? unable to go beyond password/sign in screen

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Accepted solutions (2)
1,310 Views
8 Replies
Replies (8)
Message 2 of 9

Anonymous
Not applicable

I am also having this problem.  Trying to login using iPhone app... keeps timing out with "Token Expired" message.

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Message 3 of 9

michelle.stone
Alumni
Alumni

This is a known issue - I'm checking with support for an update.

 

More soon,

Michelle



Michelle Stone
Technical Marketing, PDM & PLM
Autodesk, Inc.
Message 4 of 9

michelle.stone
Alumni
Alumni
Accepted solution

Workaround for now is to use the browser in your mobile device to access Fusion Lifecycle.

 

Thanks,

Michelle



Michelle Stone
Technical Marketing, PDM & PLM
Autodesk, Inc.
Message 5 of 9

gasevsm
Alumni
Alumni
Accepted solution
Yes please use the workaround per Michelle's last post. I will share that we are in final QA stages of fixing this before handoff to Apple and Google for republishing assessment. Moreover, the app will appropriated with Corporate SSO support with this fix, for those waiting for that as well.
I don't have a precise timeline per se, yet I can project it's not months from now; rather a couple of weeks to a month at most. This is not a commitment on my part, but a prediction based on past experience of our testing efforts and turnaround time with Apple and Google, latter of which turns around faster so you should be expecting an Android app updated before Apple's app. Hope this extra tidbit of info helps and gives you more insight as to progress of things. Regards,

Martin Gasevski | Fusion 360 Team Product Manager
Message 6 of 9

gasevsm
Alumni
Alumni

To close the loop in this thread..

 

Happy to share that Android's mobile app is released for public consumption; we are working on the iOS version. Please review this link for full description. http://forums.autodesk.com/t5/fusion-lifecycle-forum/released-fusion-lifecycle-android-mobile-app-ve...

 

Regards,


Martin Gasevski | Fusion 360 Team Product Manager
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Message 7 of 9

Anonymous
Not applicable

thank you for the update. any estimate on iOS?

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Message 8 of 9

gasevsm
Alumni
Alumni
No tangible estimate. Its in Apple's hands now.

Martin Gasevski | Fusion 360 Team Product Manager
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Message 9 of 9

Tim.Curry
Enthusiast
Enthusiast

Has this APP been taken back offline now that it is Fusion 360 Manage? Is there any look at bringing this back online. It was a help in the field and the view of Chrome on a smart phone is not as neat with all the column information being hidden.

Timothy Curry
Owens Corning
PLM Systems Lead
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